Angela Wahwai
Summary
Enthusiastic cabin safety professional adept at operating smooth, successful flights while satisfying passenger needs and maximizing safety. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. All standards for Part 91 and 135 operations including Aircare FACTS training, CPR/AED, and ServSafe Food Handling are met.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Flight Attendant
Spirit Airlines
08.2021 - Current
- Responded to passenger and mechanical emergencies following guidelines and training.
- Greeted passengers, assisted with carry-on baggage storage, and delivered onboard announcements.
- Assisted passengers with disabilities by providing wheelchairs and support throughout the airport to provide excellent customer service.
- Collected trash, tidied up aisles, and wiped down surfaces during and in between flights to keep the cabin clean.
- Performed pre-flight safety checks to verify oxygen masks, life jackets, and other emergency equipment in good working order.
- Trained new members of the guest service and inflight service team.
Contract Corporate Flight Attendant
Jet Linx Aviation, Aircares Staffing, Jet Aviation
02.2021 - Current
- Ensured the safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between the flight deck and cabin crew before and during flights to promote smooth operations.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests
- Scheduled and received food and beverage deliveries, adhering to food cost and budget
Flight Attendant
PSA Airlines
10.2017 - 09.2019
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Facilitated communication between the flight deck and cabin crew prior to and during flights to promote smooth operations.
- Answered passenger questions and provided solutions to issues arising during flights.
- Assisted passengers with storing luggage and helped locate seating.
- Welcomed passengers aboard and provided an overview of safety procedures.
- Delivered food and beverage service, reading material, and other in-flight services.
- Assisted passengers in boarding and deplaning aircraft.
- Demonstrated knowledge of aircraft safety features and emergency equipment.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Education
BBA -
South University
Savannah, GA12.2023
Associate of Science - Hospitality Administration And Management
International Air And Hospitality Academy
Vancouver, WA05.2017
High School Diploma -
Francis Howell North High School
Saint Charles, MO06.2014
Skills
- In-Flight Culinary Preparations
- Crew Resource Management
- Customer Service
- CPR/AED and First Aid
- Emergency Evacuation
- First Class Service Training
- Hospitality
- Medical Emergency Training
- Situational Awareness
- Service Quality
Certification
Aircare FACTS Trained - 02/2023
CPR/AED Certified - 02/2023
ServSafe Food Handler - 3/2023-03/2026
Timeline
Lead Flight Attendant
Spirit Airlines
08.2021 - Current
Contract Corporate Flight Attendant
Jet Linx Aviation, Aircares Staffing, Jet Aviation
02.2021 - Current
Flight Attendant
PSA Airlines
10.2017 - 09.2019
BBA -
South University
Associate of Science - Hospitality Administration And Management
International Air And Hospitality Academy
High School Diploma -
Francis Howell North High School