ANGELA WYATT
Osage,IA
Summary
Motivated administrative professional with a strong focus on enhancing workflow efficiency through effective communication. Proven track record of managing sensitive information with discretion and producing accurate reports that support informed decision-making. Adaptable and dedicated, maintaining professionalism in high-pressure environments.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Diversified Fastening Systems
Charles City, Iowa
02.2025 - Current
- - Facilitated office communications and correspondence to enhance workflow efficiency.
- - Assisted in preparing reports and presentations for internal meetings, contributing to informed decision-making.
- - Executed office procedures to maintain organized operations and ensure consistency.
- - Kept filing systems organized and updated for quick document retrieval.
Office Manager
Nelson Media Company
11.2024 - Current
- Delivered exceptional customer experiences by addressing inquiries, resolving issues, and ensuring satisfaction through proactive communication and support.
- Created and managed engaging, brand-aligned content for social media platforms, driving audience interaction and enhancing online presence.
- Identified and cultivated prospective customers through targeted outreach, data-driven marketing strategies, and relationship building.
Administrative Assistant
Artik/OEM
10.2023 - 10.2024
- Coordinated office activities and maintained efficient workflow across departments.
- Prepared and processed documents, ensuring accuracy and compliance with company standards.
- Ensured accurate and timely label production for manufacturing floor, supporting seamless operations in a collaborative team environment. Took on additional responsibilities to support colleagues and enhance overall productivity. Managed filing and administrative tasks, assisting with on-floor operations to achieve organizational goals.
Medical Receptionist
St. Ansgar Clinic (MCRHC)
04.2022 - 10.2023
- Coordinated administrative and clinical operations by scheduling appointments, preparing patient charts, and maintaining accurate filing systems. Assisted nurses with tasks and ensured timely faxing and scanning of records to appropriate recipients, supporting efficient workflow and patient care.
- Managed patient check-in and check-out processes seamlessly at the front desk.
- Scheduled appointments efficiently using the clinic's electronic health record system.
- Provided a warm greeting to patients and visitors, enhancing their experience upon arrival.
Bartender/Server
Rustys Last Call
10.2021 - 04.2022
- Delivered exceptional customer service in a fast-paced environment, ensuring guest satisfaction and fostering repeat business.
- Crafted and served diverse beverages, including cocktails, while recommending drink pairings to enhance guest experiences.
- Took accurate food and drink orders, ensuring timely delivery to enhance guest satisfaction.
- Managed cash, processed payments, and handled POS systems with accuracy and efficiency.
- Maintained a clean and organized bar and dining area in compliance with health and safety standards.
- Built rapport with guests, providing personalized dining experiences and promptly addressing concerns to foster loyalty.
Customer Service
S and S Locker
10.2021 - 04.2022
- Delivered exceptional customer service in retail sales, guiding customers through purchases and resolving inquiries effectively.
- Managed liquor inventory, placing and tracking orders to maintain optimal stock levels for customer demand.
- Assisted with catering operations by coordinating logistics and setup for events., including event setup and take down.
- Prepared high-quality meat and cheese trays, including slicing meats and cheeses for display and orders.
- Maintained a clean and organized workspace, adhering to health and safety standards.
Safety Coordinator
Masonite/Graham
03.2014 - 08.2021
- Reduced recordable incidents from 27 to 9 within one year by designing and executing a comprehensive safety program.
- Ensured the facility maintained compliance with OSHA standards through regular audits and proactive measures.
- Conducted safety orientations for new hires, promoting personal accountability and commitment to workplace safety.
- Collaborated with management team to implement safety initiatives and address workplace risks.
- Monitored safety compliance metrics, ensuring adherence to policies and regulations.
- Organized and facilitated Lean Kaizen events to drive continuous improvement and operational efficiency.
- Earned promotions through demonstrated performance and dedication, holding titles such as Logistics Coordinator, Sample Coordinator, and Customer Service Representative, each reflecting increased responsibility and expertise.
Education
College -
North Iowa Area Community College
01-2002
High School -
Mason City High School
01-2000
Skills
- Office management
- Microsoft Office
- Google Docs, Spreadsheets
- Data entry
- Report generation
- Writing reports
- Recordkeeping
- Email organization
- Scheduling
- Telephone Etiquette
- Written Correspondence
- Administrative operations
- Front Office Operations
- Client relations
- Client interaction expertise
- Deadline reporting
- Problem-Solving
- Dynamic adaptability
- Process Improvement
- Operational Efficiency
- Team collaboration
- Strong Communication
- Attention to detail
- Time management
- Client relations
- 5S
- Executive Assistance
- Staff motivation
- Public Speaking
- Highly organized
- Sensitive material handling
- Data entry
- Timesheet processing
- Executive Assistance
- Report development
- Administrative operations
Timeline
Administrative Assistant
Diversified Fastening Systems
02.2025 - Current
Office Manager
Nelson Media Company
11.2024 - Current
Administrative Assistant
Artik/OEM
10.2023 - 10.2024
Medical Receptionist
St. Ansgar Clinic (MCRHC)
04.2022 - 10.2023
Bartender/Server
Rustys Last Call
10.2021 - 04.2022
Customer Service
S and S Locker
10.2021 - 04.2022
Safety Coordinator
Masonite/Graham
03.2014 - 08.2021
College -
North Iowa Area Community College
High School -
Mason City High School