Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
Customer Service
6 Months
Pis | 09.2025 - 03.2026
Handling all monies Paying bills Transferring money out of the country Making money orders Cashing checks
Night Crew Customer Rep
1 Year 8 Months
7-Elevan | 05.2023 - 01.2025
Ran nightly reports and detailed daily activities
Check for valid ID for attempt purchases of alcohol or tobacco
Provide customers with their change and a receipt upon purchase
Charge customers for cash and debit/credit card purchases using our POS system
Customer Service Repasanative
10 Months
Exxon | 12.2022 - 10.2023
Resolved customers complaints in a timely and empathetic manner
Handled and processed cash and credit card transactions
Handled large amounts of cash and balanced cash drawer
Night Auditor
3 Years 5 Months
Fairfield Marriott | 06.2019 - 11.2022
Complete reservations
Check guest in and out of hotel
Balanced hotel accounts and resolved any money discrepancies