Angela Shawn Faught
Oakridge,OR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
Bayberry Commons Assisted Living and Memory Care
Springfield, Oregon
09.2024 - Current
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled sensitive information in a confidential manner.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Greeted customers warmly and made them feel welcome.
Golf Course Pro Shop Manager
Circle Bar Golf Club
Oakridge , OR
05.2015 - 09.2024
- Prepared staff work schedules and assigned team members to specific duties.
- Provided exceptional customer service by responding to inquiries, resolving complaints, and addressing special requests in a timely manner.
- Resolved customer complaints in a timely manner while maintaining positive relationships.
- Performed daily opening and closing duties including setting up registers with necessary supplies, balancing tills at end of shift, counting money in safe deposit box.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Posted daily receipts and dues payments
- Planned for tournaments and Banquet Room events.
Education
High School Diploma -
Oakridge High School
Oakridge , OR06-1982
Business
Lane Community College
Eugene, ORSkills
- Appointment confirmation
- Mail coordination
- Mail distribution
- Client communication
- Multitasking and organization
- Document management
- Multi-line telephone systems
- Cash handling
- Sensitive information handling
- Customer service
- Data confidentiality
- Filing
- Customer assistance and interaction
- Listening skills
- Data entry
Timeline
Front Desk Receptionist
Bayberry Commons Assisted Living and Memory Care
09.2024 - Current
Golf Course Pro Shop Manager
Circle Bar Golf Club
05.2015 - 09.2024
High School Diploma -
Oakridge High School
Business
Lane Community College