Angelica Caldejon
2729 Yellow Blaze Way Unit 3 Las Vegas ,NV
Summary
Enthusiastic professional eager to contribute to business success. Experienced in providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork
Overview
8
8
years of professional experience
Work History
Restaurant Hostess
Top Sushi & Oyster
Las Vegas
07.2024 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Responded to customer inquiries about hours, seating, and menu details, enhancing overall guest experience.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Coordinated with servers, food runners, and bussers to ensure dining area remained welcoming and prepared for guests.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained cleanliness of seating area and restrooms, contributing to a pleasant environment for diners.
- Took to-go orders, answered customer questions, and informed of accurate wait times.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Food Runner
Top Sushi & Oyster
Las Vegas, NV
07.2024 - Current
- Greeted customers warmly, enhancing their dining experience.
- Assisted servers in attending to guests" needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Collaborated with kitchen staff to ensure accurate orders, reducing errors and enhancing customer satisfaction.
- Facilitated smooth communication flow between kitchen and dining area, ensuring timely order fulfillment.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Trained new food runners, contributing to improved service quality and team efficiency.
Restaurant Hostess
Captain 6
Las Vegas, NV
10.2025 - 12.2025
- Greeted and seated guests promptly to enhance dining experience.
- Coordinated reservation system to streamline table assignments and optimize guest flow.
- Monitored server availability and table turnover to expedite seating process for guests.
- Assisted servers by communicating guest needs and special requests.
- Provided menus and informed guests about daily specials and promotions.
- Answered phone calls to handle reservations and inquiries professionally.
- Collaborated with team members to ensure smooth restaurant operations.
- Addressed customer complaints professionally, ensuring guest satisfaction and positive dining experiences.
Caregiver
Inspired Living
Las Vegas, NV
02.2023 - 05.2023
- Assisted elderly clients with daily living activities, ensuring comfort and dignity in bathing, dressing, and grooming
- Encouraged client independence by promoting self-care skills in bathing, grooming, and toileting
- Monitored changes in client behavior or physical condition, promptly reporting concerns to supervisor for timely intervention
- Reported concerns to the nurse supervisor to promote optimal care needs
- Respected the rights of each individual client while maintaining confidentiality of all personal information
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries
- Followed safe lifting and transferring techniques to transport residents
- Maintained a clean and well-organized environment for client happiness and safety
Crew Member
Panda Express
Las Vegas, NV
07.2022 - 10.2022
- Resolved customer complaints to enhance dining experience and ensure satisfaction
- Greeted customers upon arrival, provided menus and answered questions regarding menu items
- Performed cashier duties such as taking orders, collecting payments, and providing change
- Monitored food quality to maintain company standards for presentation and temperature
- Complied with health department regulations for safe food handling.
- Organized dining room tables with condiments, napkins, and other necessities
- Completed opening and closing tasks to ensure smooth operation and readiness for service
- Cleaned restaurants by sweeping, mopping floors, wiping tables and emptying trash receptacles
Shift Manager
Jollibee
Las Vegas, NV
07.2020 - 03.2021
- Served as acting manager at Jollibee, overseeing daily operations and team performance.
- Planned and scheduled personnel working hours to optimize shift coverage
- Submitted personnel working hours to store manager for payroll processing
- Supervised the food service establishment by ensuring food service and food preparation is of high quality
- Trained all personnel for strict and proper food service and food preparation, food conservation is up to or over the food service standard
- Ensures the store is kept cleaned and properly sanitized
- Activated security alarm and secured all locks at Jollibee before closing, ensuring establishment safety.
crew member
Jollibee
Las Vegas, NV
07.2018 - 09.2019
- Assigned to drive-thru customer service role
- Prepared food trays and served food, ensuring guest satisfaction through friendly interactions
- Prepared food trays and served food with a smile
- Delivered exceptional customer service, fostering a welcoming atmosphere for guests
- Answered phone calls promptly to provide accurate information about menu items or prices
- Monitored quality of food served to ensure it met company standards for presentation and temperature
- Maintained organized storage areas for food products, beverages and restaurant supplies
- Monitored food quality for compliance with company standards on presentation and temperature, enhancing overall dining experience
- Informed customers about daily specials in an engaging manner
Education
Bachelor of Science - Nursing
Arizona College of Nursing
Las Vegas, NV01-2029
Pharmaceutical Medicine
Northwest Career College
Las Vegas, NV10-2024
High school diploma -
Desert Oasis High School
Las Vegas, NV05-2020
Skills
- Dining customer service
- Reservation management
- Table arrangements
- POS system knowledge
- Safe Food Handling
- Store operations
- Supplies management
- Workplace Efficiency
- Team Contributions
- Crew Leadership
Languages
- Tagalog
- English
Timeline
Restaurant Hostess
Captain 6
10.2025 - 12.2025
Restaurant Hostess
Top Sushi & Oyster
07.2024 - Current
Food Runner
Top Sushi & Oyster
07.2024 - Current
Caregiver
Inspired Living
02.2023 - 05.2023
Crew Member
Panda Express
07.2022 - 10.2022
Shift Manager
Jollibee
07.2020 - 03.2021
crew member
Jollibee
07.2018 - 09.2019
Bachelor of Science - Nursing
Arizona College of Nursing
Pharmaceutical Medicine
Northwest Career College
High school diploma -
Desert Oasis High School