Angelica Castro
Tucson,AZ
Summary
Dynamic and results-driven professional with a proven track record at Wendy’s, excelling in customer service and teamwork. Recognized for enhancing service speed and achieving high customer satisfaction through effective multitasking and clear communication. Skilled in cash handling and maintaining safety standards, contributing to a clean and efficient work environment.
Overview
1
1
year of professional experience
Work History
Crew Member
Wendy’s
Tucson, AZ
10.2025 - Current
- Achieved high levels of customer satisfaction by delivering exceptional service in fast-paced environments.
- Optimized food preparation processes by operating kitchen equipment safely and efficiently, adhering to quality standards.
- Ensured cleanliness and organization of workstations, successfully complying with health and safety regulations.
- Enhanced service speed by collaborating with team members during peak hours to improve overall workflow.
- Executed accurate processing of customer transactions, managing cash and electronic payments with meticulous attention.
- Demonstrated flexibility and adaptability to changing priorities during peak business periods.
- Contributed to team success by training new employees on efficient operational procedures and best practices.
- Successfully took orders, prepared meals, and processed payments, contributing to a smooth operation.
- Achieved effective multitasking by managing multiple orders at once without compromising on quality or efficiency.
- Supported various roles across front counter, drive-thru, and other areas to meet customer needs.
- Cultivated a strong team environment by collaborating with peers and embracing coaching from management.
- Worked in partnership with team members to ensure timely completion of all customer orders.
- Increased customer satisfaction through friendly and efficient service at the register.
- Promoted a clean and welcoming image by maintaining cleanliness in all restaurant areas.
- Delivered excellent customer service by welcoming customers and consistently meeting quality expectations.
Education
High School Diploma -
Catalina High School
Tucson, AZ05.2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Problem-solving
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Safety awareness
- Basic math
- Leadership qualities
- Drive-thru operations
- Heavy lifting
- Learning agility
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Korean
Elementary
Timeline
Crew Member
Wendy’s
10.2025 - Current
High School Diploma -
Catalina High School