Summary
Overview
Work History
Education
Skills
References
Timeline
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Angelica Gutierrez

Lake Havasu City,AZ

Summary

Proven expertise in payment processing and exceptional customer service, honed at companies like McDonald's. Skilled in drawer balancing and returns processing, I excel in fast-paced environments, driving sales and ensuring customer satisfaction. My background includes streamlining checkout processes and mentoring teams, contributing to a significant improvement in transaction efficiency.

Overview

2
2
years of professional experience

Work History

Cashier/Customer Service Cashier

Crown Ace Hardware
Lake Havasu City, AZ
04.2024 - Current
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customers' questions and provided information on store procedures or policies.
  • Scanned items and checked pricing on cash register for accuracy.
  • Used suggestive selling techniques to promote add-on sales.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Fast Food Worker

McDonald's
Lake Havasu City, AZ
11.2024 - 02.2025
  • Provided excellent customer service by greeting customers, taking orders, and answering questions.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Organized food items on serving trays and in carry-out packages.
  • Trained new employees on job duties and safe operation of kitchen equipment.

Inbound and Outbound Warehouse Associate

Amazon
San Bernardino, CA
11.2022 - 02.2023
  • Secured items in truck by strapping over protective padding.
  • Received inbound shipments, inspected and counted incoming goods, and verified accuracy of orders.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Packed boxes and stock using organizational guidelines.

Education

High School Diploma -

Washington Continuation High School
Colton, CA
05-2016

Skills

  • Drawer balancing
  • Returns processing
  • Product restocking
  • Payment processing
  • Hospitality and accommodation
  • Sales expertise

References

  • Hanna Hernandez. (928) 706-3790
  • Paul Carpenter. (231) 578-2488
  • Shanna Jorgensen. (928) 550-8777

Timeline

Fast Food Worker

McDonald's
11.2024 - 02.2025

Cashier/Customer Service Cashier

Crown Ace Hardware
04.2024 - Current

Inbound and Outbound Warehouse Associate

Amazon
11.2022 - 02.2023

High School Diploma -

Washington Continuation High School

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Angelica Gutierrez