Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angelica Perez

Lakeland

Summary

Dynamic professional with extensive customer service experience at A.N.A. Transport LLC, excelling in data entry and time management. Proven ability to resolve challenges efficiently while maintaining accurate records. Recognized for cultivating strong relationships and delivering exceptional service, ensuring customer satisfaction in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Dispatch

A.N.A. Transport LLC
09.2021 - 03.2025
  • Cultivated excellent problem-solving skills through handling unique challenges in the fast-paced dispatch environment.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Assigned loads to drivers strategically, based on designated routes and current locations.
  • Updated records of driver locations, delays, and cancellations.

Cashier

Burlington
02.2024 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Carhop

Sonic Drive-in
08.2023 - 01.2024
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.

Front Desk Receptionist

Obsession Beauty Nail Salon & Spa
12.2020 - 09.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Education

High School Diploma -

Penn Foster
Online But Based On Scranton PA
03.2034

Skills

  • Customer service
  • Data entry
  • Time management
  • Record keeping

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Cashier

Burlington
02.2024 - 05.2024

Carhop

Sonic Drive-in
08.2023 - 01.2024

Dispatch

A.N.A. Transport LLC
09.2021 - 03.2025

Front Desk Receptionist

Obsession Beauty Nail Salon & Spa
12.2020 - 09.2021

High School Diploma -

Penn Foster

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Angelica Perez