Angelica Quintana
Stafford,TX
Summary
Driven and bilingual professional with a proven track record in customer service and teamwork, demonstrated at Emerald Bowl and Canes Chicken Fingers. Excelled in enhancing customer engagement and satisfaction, while efficiently managing time and resources. Skilled in cash handling and fluent in Spanish, consistently promoting positive team dynamics and achieving operational goals.
Overview
4
4
years of professional experience
Work History
Crew Member
Emerald Bowl
Stafford, TX
02.2023 - Current
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Crew Member
Canes Chicken Fingers
Stafford, TX
11.2020 - 09.2021
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
Education
No Degree - Limited Medical Radiologic Technlogist
The College of Healthcare Professions
Houston, TX05.2025
High School Diploma -
Harmony Science Academy - High
Houston, TX05.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Cash Handling
- Cleaning
- Customer Engagement
- Self-discipline
- Salesman (Influenced people to join our front desk games for the league bowlers)
- Bilingual (Spanish speaker)
Timeline
Crew Member
Emerald Bowl
02.2023 - Current
Crew Member
Canes Chicken Fingers
11.2020 - 09.2021
No Degree - Limited Medical Radiologic Technlogist
The College of Healthcare Professions
High School Diploma -
Harmony Science Academy - High