Angelica Weber
Binghamton,NY
Summary
Experienced with teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments. Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
3
3
years of professional experience
Work History
Crew Member
Dunkin Donuts
09.2024 - 11.2024
- Took orders, prepared meals, and collected payments.
- Accurately operated cash register to process customer payments.
- Worked front counter, drive-thru and other areas.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Successfully organized and worked around a demanding work environment.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Server/Bartender
Route 8 Pub
06.2024 - 08.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Retail Sales Associate/Food Runner/Hostess
Brewery Ommegang
05.2022 - 02.2024
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Maintained and organized multiple different sections or jobs for the restaurant at once while keeping a positive attitude
Crew Member
Mcdonalds
06.2021 - 06.2022
- Took orders, prepared meals, and collected payments.
- Accurately operated cash register to process customer payments.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Bachelor of Science -
SUNY Broome Community College
Binghamton, NY01-2029
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Clear Communication
- Cleaning
- Customer Engagement
- Beverage Preparation
- Drink customization
- Espresso preparation
- Brewing methods
- Online transaction processing
- Inventory handling
- Menu knowledge
- Food safety oversight
Timeline
Crew Member
Dunkin Donuts
09.2024 - 11.2024
Server/Bartender
Route 8 Pub
06.2024 - 08.2024
Retail Sales Associate/Food Runner/Hostess
Brewery Ommegang
05.2022 - 02.2024
Crew Member
Mcdonalds
06.2021 - 06.2022
Bachelor of Science -
SUNY Broome Community College
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