Angelica M Barrraza
San Jacinto,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Dispatcher
Mv Transportation Inc.
Corona, California
05.2020 - Current
- Resolved customer complaints related to service issues or delays.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
Operations Supervisor
Southland Transit
Perris, California
11.2019 - 04.2020
- Coordinated with vendors regarding product availability, pricing, delivery schedules.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Maintained accurate records of employee attendance and performance reviews.
- Trained new employees on proper job functions and company policies and procedures.
- Prepared reports on operational performance metrics and presented them to management team.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
Insurance Broker
Fuerza Latina Insurance
West Columbia, South Carolina
08.2016 - 07.2019
- Served as a point of contact for customers throughout the life cycle of their policies.
- Reviewed policy documents for accuracy prior to issuing them to clients.
- Ensured compliance with all applicable laws and regulations.
- Utilized industry software tools such as rating engines and quoting systems.
- Participated in training sessions aimed at improving product knowledge.
- Monitored the performance of existing accounts, including renewals and cancellations.
Accounting Manager
Southland Transportation Ltd.
Perris
03.2006 - 07.2016
- Analyzed financial data, identified trends, and developed strategies to improve profitability.
- Assisted in developing budgeting processes for improved forecasting accuracy.
- Prepared financial statements and reports for management review.
- Ensured timely payment of invoices from vendors or suppliers according to contractual agreements.
- Collaborated with different departments regarding their budget requirements.
- Maintained accurate records of payroll information including wages, deductions, bonuses.
- Identified areas of improvement in the existing accounting system and recommended changes accordingly.
- Prepared monthly, quarterly, and annual financial statements in accordance with generally accepted accounting principles.
- Created reports summarizing current financial status by collecting analyzing and presenting key data points.
- Handled accounting operations such as updating journal entries, pursuing collections and reconciling accounts.
Skills
- Customer Relations
- Dispatch Coordination
- Work Order Management
- Route Navigation
- Data Entry
- Route Planning
- Hazardous Materials Handling
Timeline
Dispatcher
Mv Transportation Inc.
05.2020 - Current
Operations Supervisor
Southland Transit
11.2019 - 04.2020
Insurance Broker
Fuerza Latina Insurance
08.2016 - 07.2019
Accounting Manager
Southland Transportation Ltd.
03.2006 - 07.2016