Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Angelina Boutzarelos

Saint Charles,IL

Summary

Knows how to deliver superior guest service while maintaining professional bonds with team members. Strong in social skills, problem solving, upselling techniques, and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering comfortable and memorable dining experiences.

Overview

3
3
years of professional experience

Work History

Server

Tia Carmen
Geneva, IL
12.2024 - 01.2025
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Stayed informed about daily specials, new menu items, promotions.
  • Delivered food orders promptly and courteously.

Server

Hacienda Real Restaurant
Geneva, IL
06.2024 - 01.2025
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.

Restaurant Hostess

Hacienda Real Restaurant
Geneva, IL
08.2023 - 06.2024
  • Greeted customers and escorted them to their tables.
  • Managed reservations, waitlists, and special requests for large parties.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.

Team Member

Panera Bread
Saint Charles, IL
02.2023 - 08.2023
  • Greeted customers upon entering the store with friendly demeanor.
  • Provided customer service support to ensure satisfaction.
  • Operated cash registers to process payments from customers.

Shift Lead

Tropical Smoothie Cafe
Saint Charles, IL
09.2021 - 02.2023
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Monitored employee performance and provided feedback for improvement.
  • Assisted in training new employees on shift operations.

Education

Some College (No Degree) - Landscape Architecture

University of Illinois At Urbana-Champaign
Champaign, IL

Skills

  • Hospitality service expertise
  • Customer service
  • Problem solving
  • Positive attitude
  • Multitasking and organization
  • Memory retention

References

References available upon request.

Timeline

Server

Tia Carmen
12.2024 - 01.2025

Server

Hacienda Real Restaurant
06.2024 - 01.2025

Restaurant Hostess

Hacienda Real Restaurant
08.2023 - 06.2024

Team Member

Panera Bread
02.2023 - 08.2023

Shift Lead

Tropical Smoothie Cafe
09.2021 - 02.2023

Some College (No Degree) - Landscape Architecture

University of Illinois At Urbana-Champaign

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