Angelina Mio
Sterling Heights,MI
Summary
Dynamic and reliable crew member with a proven track record at Auntie Anne's Cinnabon, excelling in customer service and food safety. Adept at multitasking and maintaining organized workspaces, I consistently resolved customer complaints and ensured high-quality food presentation, contributing to a positive dining experience.
Overview
1
1
year of professional experience
Work History
Crew Member
Auntie Anne's Cinnabon
Warren, Michigan
05.2025 - Current
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Informed customers about daily specials in an engaging manner.
- Resolved customer complaints in a professional manner.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Maintained an organized work area to ensure efficient operations.
Crew Member
Auntie Anne's Cinnabon
Fraser, Michigan
12.2024 - 04.2025
- Maintained an organized work area to ensure efficient operations.
- Handled food preparation and maintained cleanliness standards.
- Provided excellent customer service in a busy, fast-paced setting.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Checked expiration dates on all products before serving them to customers.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Restocked kitchen supplies including food products and utensils.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Education
Pre-nursing -
Wayne State University
Detroit, MI05-2028
High School Diploma -
Sterling Heights High School
Sterling Heights, MI06-2024
Skills
- Customer service
- Time management
- Food safety
- Team collaboration
- Communication skills
- Conflict resolution
- Safety
- Taking orders
- Willingness to learn
- Supplies monitoring and restocking
- Reliability and punctuality
- Multitasking and organization
Affiliations
- Reading
- Journaling
- Pilates
Accomplishments
- Graduated with honors and received cum laude
- became CPR certified in high school
- Volunteered in red cross blood drive
- Honors certification in first year of college
Languages
English
Professional
Timeline
Crew Member
Auntie Anne's Cinnabon
05.2025 - Current
Crew Member
Auntie Anne's Cinnabon
12.2024 - 04.2025
Pre-nursing -
Wayne State University
High School Diploma -
Sterling Heights High School
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