Angelique Santos-Hart
Albany,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Dietary Aide
Hudson Park Rehabilitation & Nursing Center
Albany, NY
03.2023 - Current
- Set up trays and food service carts to deliver food to residents.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Served food and snacks according to planned menu and patients' diet orders.
- Cleaned and sanitized kitchen equipment and surfaces.
- Delivered meals to residents and patients in their rooms when requested.
- Provided assistance with meal setup, serving, and clean up as needed.
- Followed dietary procedures in accordance with established policies.
- Engaged with residents to provide positive and enriching experiences.
- Informed supervisor about any changes in patient's dietary needs or preferences.
Crew Trainer
McDonald's
Albany, NY
10.2020 - 03.2023
- Instructed new team members on correct procedures for operations.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Provided constructive feedback and one-on-one coaching to employees.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Collaborated with other trainers to develop effective methods for teaching new concepts.
- Documented performance, safety and customer service needs to improve operations.
- Planned and delegated group and individual work assignments to trainees.
- Organized team building activities to foster a positive work environment among crew members.
Education
High School Diploma -
Albany High School
Albany, NY06-2022
Skills
- Food Handling Safety
- Food Preparation
- Customer Service
- Dining Room Setup
Timeline
Dietary Aide
Hudson Park Rehabilitation & Nursing Center
03.2023 - Current
Crew Trainer
McDonald's
10.2020 - 03.2023
High School Diploma -
Albany High School
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