Summary
Overview
Work History
Skills
Timeline
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Angie Weeks

Weston ,ID

Summary

Seasoned Business Office Manager with a proven track record at West Motor Ford, enhancing workflow efficiency and fostering robust client relationships. Expert in office management and customer service, I've significantly improved financial operations and team productivity. Skilled in MS Office and adept at conflict resolution, I consistently achieve operational excellence and customer satisfaction.

Overview

26
26
years of professional experience

Work History

Business Office Manager

West Motor Ford
07.2017 - Current
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
  • Maximized cash flow through optimal billing and collection processes.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated with vendors and suppliers to facilitate timely payments.
  • Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
  • Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
  • Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
  • Utilized company's accounting systems to review reports and prepare assessments.
  • Ensured compliance with company policies and industry regulations through regular audits and process updates.
  • Improved workflow efficiency by streamlining office processes and implementing new software solutions.
  • Developed and maintained effective relationships with banking institutions to support financial operations.
  • Fostered a positive work environment by resolving staff conflicts promptly and promoting open communication.
  • Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
  • Facilitated cross-departmental collaboration on projects, fostering teamwork to achieve shared goals more efficiently than before.
  • Defined clear targets and objectives and communicated to other team members.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Owner

Angie Weeks Wedding Photography
12.1999 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solution.
  • Provided clients with exceptional care while striving to create beautiful images and create a memorable experience

Instructor

Dynamics Studios
06.1999 - 04.2024
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Initiated new learning methods, eliminating instructional gaps and improving comprehension.
  • Promoted classroom safety, collaboration, and best practices.
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.

Training Supervisor

Weeks Racing Stables
05.1999 - 07.2016

Coordinated training regimen, entries and exercise rider schedules.

Managed full service training facility and managed accounting GAAP and tax preparation, reporting, and payroll.

Kept accurate records on stock and provided updates to the appropriate owners/investors.

Collections Account Manager

Lamont Service
05.1998 - 12.1999
  • Implemented automated reminder systems that contributed to a decrease in past due invoices.
  • Collaborated with sales and customer service teams to identify potential issues early on, preventing further escalation of delinquent accounts.
  • Reviewed collection reports regularly with management to provide updates on progress and potential areas for improvement.
  • Negotiated settlements with customers facing financial hardship to maintain goodwill while recovering outstanding debt.

Skills

  • Deadline Management
  • Account Reconciliation
  • Staff Training and Development
  • Office Administration
  • Office Management
  • Payroll and budgeting
  • Credit and collections
  • Records Management
  • Administrative Support
  • Document Management
  • Scheduling and calendar management
  • Human Resources
  • Workflow Planning
  • Business recordkeeping
  • Customer Service
  • MS Office
  • Scheduling and Coordinating
  • Staff Training
  • Good Judgment
  • Business Administration
  • Needs Assessment

Timeline

Business Office Manager

West Motor Ford
07.2017 - Current

Owner

Angie Weeks Wedding Photography
12.1999 - Current

Instructor

Dynamics Studios
06.1999 - 04.2024

Training Supervisor

Weeks Racing Stables
05.1999 - 07.2016

Collections Account Manager

Lamont Service
05.1998 - 12.1999
Angie Weeks