Aniah Mcdowell
Bryan,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
Tropical Smoothie
College Station, TX
05.2024 - 11.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Food Cashier Rover
Santas Wonderland
College Station, TX
11.2022 - 12.2023
- Resolved customer complaints independently or with aid of a supervisor.
- Operated and sanitized kitchen and food preparation equipment.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Maintained a clean and organized workspace, contributing to a positive customer experience.
- Operated cash register to process sales transactions, handle cash, and make changes.
- Administered bathroom breaks to all food cashiers on shift, also closing down certain food locations when entailed to do so.
After School Program Leader
Alphabest
Bryan, TX
02.2022 - 11.2023
- Created fun, age-appropriate activities for school-age children.
- Monitored student safety while conducting indoor or outdoor activities.
- Assisted students with homework completion, providing individualized support and guidance as needed.
- Managed behavioral issues and used positive behavior strategies for groups of up to 50 students.
- Selected nutritious snacks and educational toys for students.
Food Cashier
Santa's Wonderland
Santas Wonderland College Station, TX
11.2021 - 01.2022
- Resolved customer complaints independently or with the aid of a supervisor.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Maintained a clean and organized workspace, contributing to a positive customer experience.
- Provided exceptional service by greeting customers with a friendly demeanor and answering questions knowledgeably.
- Maintained a safe environment for both employees and customers by adhering to established safety guidelines.
Host
Rx Pizza
Downtown Bryan, TX
02.2021 - 11.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
Bryan High School
Bryan, TX05-2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Customer engagement
- Cash handling
- Flexible schedule
- Crew leadership
- Hospitality service expertise
- Telephone etiquette
- Supplies monitoring and restocking
- Health code compliance
Certification
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- CPR Certification (HOH)
Timeline
Crew Member
Tropical Smoothie
05.2024 - 11.2024
Food Cashier Rover
Santas Wonderland
11.2022 - 12.2023
After School Program Leader
Alphabest
02.2022 - 11.2023
Food Cashier
Santa's Wonderland
11.2021 - 01.2022
Host
Rx Pizza
02.2021 - 11.2021
High School Diploma -
Bryan High School