Summary
Overview
Work History
Education
Skills
Timeline
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Aniecya Bailey

Glassboro

Summary

Dynamic and dedicated professional with a proven track record at any job I have worked at, excelling in customer service and teamwork. Recognized for enhancing guest experiences through effective communication and multitasking. Committed to maintaining high standards of organization and healthy attitude while fostering a positive environment, throughout any schooling and events I have been in.

Overview

4
4
years of professional experience

Work History

Crew Member

Wings to Go
04.2024 - 08.2024
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Party Host

Funzilla
10.2022 - 04.2024
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
  • Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
  • Resolved conflict to maintain fun, positive and safe event environments.
  • Educated guests on rules and policies to deliver safe, enjoyable experiences.
  • Collaborated with other team members to create visually appealing decorations and setups, contributing to the overall success of events.
  • Managed event schedules effectively, ensuring timely execution of activities and smooth transitions between segments.
  • Decorated and set tables in accordance with party themes and age groups.
  • Prepared and served food and drinks to guests, meeting hygiene and safety standards.
  • Assisted in training new party hosts, sharing best practices and helping them develop strong hosting skills.
  • Established rapport with guests of all ages through engaging interactions and genuine interest in their enjoyment of the event.
  • Organized various themed parties, with coordinated decorations, menus and activities.
  • Fostered fun and welcoming environment, encouraging guest interaction and participation.
  • Ensured safety protocols were in place, leading to events with zero incidents.

Crew Member

Five Guys
10.2022 - 02.2023
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Team Member

Chick-fil-A
11.2020 - 10.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Education

Bachelor of Arts - Law And Justice

Rowan University
Glassboro, NJ
05-2028

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Self-discipline
  • Flexible schedule
  • Integrity and honesty
  • Initiative and Self-motivation

Timeline

Crew Member

Wings to Go
04.2024 - 08.2024

Party Host

Funzilla
10.2022 - 04.2024

Crew Member

Five Guys
10.2022 - 02.2023

Team Member

Chick-fil-A
11.2020 - 10.2022

Bachelor of Arts - Law And Justice

Rowan University

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Aniecya Bailey