Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anika Rudolph

Layton

Summary

Dynamic hospitality professional with extensive experience in sales, hosting, and high-volume service. Proven ability to build rapport with diverse clientele while managing busy shifts and delivering exceptional customer service. Expertise in multitasking, collaborating with teams, and confidently upselling products and services. Recognized for strong work ethic, positive attitude, and commitment to professional growth.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Avenues Pet Clinic
Salt Lake City
07.2024 - 04.2025
  • Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Assisted with scheduling appointments for clients and visitors.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Responded to customer inquiries via phone, email, and in person.
  • Explained policies and procedures to visitors.

Sales Associate

Nordstrom
Salt Lake City
03.2024 - 07.2024
  • Greeted customers and provided exceptional customer service.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Tracked sales performance metrics to identify trends in market place.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Organized stockroom shelves according to size, color or style.
  • Handled customer complaints in a professional manner.

Animal Care Technician

Cedar Pet Supply
St. George
10.2022 - 05.2023
  • Performed physical examinations on all incoming animals.
  • Ensured proper animal housing and husbandry, including feeding, watering, sanitation, enrichment, and exercise.
  • Prepared food items for various species according to established guidelines and diets.
  • Processed paperwork associated with adoptions and transfers of animals from the facility.
  • Provided assistance in training volunteers or new employees on proper animal care techniques.
  • Transported animals safely between locations using approved carriers, cages, vehicles.
  • Monitored animals for signs of illness or injury and reported any changes to supervisor or veterinarian immediately.

Hostess

The Craft Burger
Ogden
02.2022 - 05.2022
  • Greeted guests warmly upon arrival, seating them promptly.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Handled cash payments and reconciled daily transactions accurately.
  • Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
  • Accurately recorded customer information into reservation system.

Team Member

Hokulia Shave Ice
Layton
04.2021 - 10.2021
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Maintained a clean and organized work area throughout shift.
  • Greeted customers upon entering the store with friendly demeanor.
  • Organized inventory shelves for easy access and maintenance of stock levels.

Education

High School Diploma -

Northridge High School
Layton, UT
05-2022

Skills

  • Customer service management
  • Cash handling expertise
  • Multiline phone operation
  • Appointment scheduling
  • Client communication skills
  • Team collaboration

Timeline

Front Desk Receptionist

Avenues Pet Clinic
07.2024 - 04.2025

Sales Associate

Nordstrom
03.2024 - 07.2024

Animal Care Technician

Cedar Pet Supply
10.2022 - 05.2023

Hostess

The Craft Burger
02.2022 - 05.2022

Team Member

Hokulia Shave Ice
04.2021 - 10.2021

High School Diploma -

Northridge High School

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