Anissa Gomez
Oakley,CA
Summary
Proven Property Manager with a track record of enhancing tenant satisfaction and streamlining operations at SSCG. Skilled in property inspections and adept at communication, consistently resolving disputes and improving landlord-tenant relationships. Achieved a significant reduction in tenant complaints, demonstrating a strong blend of customer service focus and property management expertise.
Overview
5
5
years of professional experience
Work History
Property Manager
SSCG
Oakley, CA
11.2024 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Marketing
Delivery Driver
Dominos Pizza Inc.
Oakley, CA
07.2020 - 12.2021
- Delivered food to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Assistant Property Manager
SSCG
07.2023 - 11.2024
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Front Door Host
Orwoods Restaurant
Brentwood, CA
09.2019 - 05.2020
- Streamlined communication between front-of-house staff members, facilitating seamless guest experiences.
- Supported other team members during busy periods, displaying adaptability and a willingness to assist when needed.
- Provided exceptional service by promptly addressing guest inquiries and concerns.
- Enhanced customer experience by providing a warm and welcoming atmosphere at the front door.
Education
Bachelor Of Kinesiology - Exercise Science
San Francisco State University
San Francisco, CA05.2023
Associates - Kinesiology
Los Medanos College
Pittsburg, CA05.2021
High School Diploma -
Freedom High School
Oakley, CA06.2019
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Communication
Accomplishments
I’ve came back from 2 torn ACLs in 3 years. I’ve done physical therapy/rehabilitation for about 5 years now to prevent it from happening again. The second time around, I was able to rehab faster because of already knowing how much time/commitment it took the first time around. I’m eternally grateful for the time/effort my physical therapist spent helping me get back to the activities I enjoy, like strength training and soccer and for that it led me here today to athletic training.
Timeline
Property Manager
SSCG
11.2024 - Current
Assistant Property Manager
SSCG
07.2023 - 11.2024
Delivery Driver
Dominos Pizza Inc.
07.2020 - 12.2021
Front Door Host
Orwoods Restaurant
09.2019 - 05.2020
Bachelor Of Kinesiology - Exercise Science
San Francisco State University
Associates - Kinesiology
Los Medanos College
High School Diploma -
Freedom High School