Anita Torres
Houston,TX
Summary
Accomplished Administrative Assistant with a proven track record at the City of Galena Park, adept in office administration and clerical support. Expertise in confidential document control and Microsoft Word, complemented by exceptional customer service skills. Demonstrated ability to streamline office operations, enhancing efficiency by effectively managing schedules and inventory supplies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
City of Galena Park
Galena Park, Texas
11.2017 - 09.2018
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Initiate orders for repairs of city buildings. Initiate uniform requisition orders for city employees.
- Assist in open records and request opinion from Attorney General's office as needed.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Excellent customer service and phone etiquette.
Administrative Assistant/ Front Desk Receptionist
Harris County Precinct Two Commissioner Office
Houston, Texas
06.2013 - 11.2017
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Responsible for keeping all notary commissions up to date by submitting applications to the state for renewal.
- Assisted in inventory control with equipment transfers, audits, and run reports as needed for departments.
Member Services
Texas Bay Area Credit Union
Houston , Texas
04.2010 - 06.2011
- Collaborated with other team members to provide comprehensive services for clients.
- Open savings and checking accounts, certificates of deposit, IRS accounts.
- Excellent customer service and phone etiquette.
- Process loan applications, personal, and auto loans.
Education
High School Diploma -
Phillis Wheatley High. School
4801 Providence05-1987
Skills
- Office Administration
- Clerical Support
- Minute Taking
- Mail handling
- Data Entry
- Inventory supplies
- Microsoft Word
- Confidential Document Control
- Data entry documentation
- Filing
- Scheduling
- Meeting planning
Languages
Spanish
Native/ Bilingual
Affiliations
- Greatly enjoy being a grandma and spending time with my grandchildren.
- I have a passion for staying fit and eating clean.
- I'm very active in my community.
- I enjoy collaborating with Harris County Sheriff"s Office for the christmas toy drive(20 plus years), Golf Tournament etc.
- I greatly enjoy making peoples dream come true of home ownership.
Certification
- Currently I have my real estate license issued September 2022.
Timeline
Administrative Assistant
City of Galena Park
11.2017 - 09.2018
Administrative Assistant/ Front Desk Receptionist
Harris County Precinct Two Commissioner Office
06.2013 - 11.2017
Member Services
Texas Bay Area Credit Union
04.2010 - 06.2011
High School Diploma -
Phillis Wheatley High. School