Aniyah Resto
Waterbury
Summary
Proactive and customer-focused, I excel in fast-paced environments, as demonstrated during my tenure at Dunkin Donuts. Skilled in multitasking and organization, I effectively balanced customer service excellence with efficient cash handling. My ability to foster teamwork and collaboration, alongside a strong initiative, significantly enhanced operational efficiency and client satisfaction.
Overview
2
2
years of professional experience
Work History
Crew Member
Dunkin Donuts
Waterbury Ct
10.2023 - 07.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Receptionist
Next Level Auto Detailing
Waterbury, CT
07.2022 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Associate Of General Studies - Criminal Justice
Naugatuck Valley Community College
Waterbury, CTSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Customer engagement
- Initiative and Self-motivation
Timeline
Crew Member
Dunkin Donuts
10.2023 - 07.2024
Receptionist
Next Level Auto Detailing
07.2022 - 07.2023
Associate Of General Studies - Criminal Justice
Naugatuck Valley Community College