Aniyah Williams
Washington,DC
Summary
Dedicated and detail-oriented professional currently enrolled in a comprehensive Pharmacy Technician training program. In addition to pharmacy training, a strong background in customer service and support roles is evident. As a Concierge, excels in creating welcoming environments and ensuring guest satisfaction through attentive communication and personalized service. Previous experience as a Cashier has honed the ability to manage customer inquiries and transactions efficiently, reinforcing a commitment to delivering exceptional service. Eager to leverage training and customer service experience in a pharmacy setting, contributing to quality patient care and operational excellence.
Overview
4
4
years of professional experience
Work History
Concierge
Array
Washington, DC
- Current
- Assist guests with travel arrangements, ensuring a seamless experience.
- Communicate attentively with guests to understand and meet their needs.
- Greet residents and visitors warmly, creating a welcoming atmosphere.
- Arrange tours and activities to enhance guest enjoyment.
- Provide customer-oriented service by making appointments and creating guest itineraries.
- Run errands as needed to assist guests and ensure their satisfaction.
Child and Youth Program Assistant
Andrews AFB
Andrews Air Force Base, MD
08.2025 - Current
- Assisted in planning and executing engaging activities for children and youth.
- Supported staff in maintaining a safe and inclusive environment for participants.
- Facilitated communication between families and program coordinators to address concerns.
- Monitored participant behavior, providing guidance to ensure positive interactions.
Trainee
DC Infrastructure Academy (DCIA)
09.2024 - Current
- Participation in a 22-week program including 16 weeks of in-person instruction (3 hours per session, 3 days a week) covering pharmacy fundamentals.
- In-depth curriculum including pharmacy calculations, law, pharmacology, medical terminology, and sterile techniques.
- Gaining 160 hours of hands-on externship training in a pharmacy setting, including real-world experience in patient care, medication management, and pharmacy operations.
- Direct exposure to the responsibilities of a Pharmacy Technician, working alongside licensed pharmacists.
- Additional 2 weeks of career readiness training to enhance job search skills and professional development.
Security Officer
Allied Universal Security Services
Alexandria, VA
11.2024 - 04.2025
- Provided on-site security services for a high-security aerospace manufacturing facility
- Controlled access for employees, visitors, and contractors
- Conducted routine patrols to ensure safety and compliance
- Monitored surveillance systems and responded to incidents
- Maintained detailed reports and communicated with site management
- Enforced company and client security protocols
Cashier/Customer Service
Harris Teeter
Washington, DC
03.2023 - 11.2023
- Greet customers with kindness and assist them with scanning items.
- Provide support and recommendations for any additional items customers may need.
Concierge
InterSolutions, LLC
Washington, DC
01.2022 - 03.2023
- Ensured customer satisfaction by delivering exceptional service and addressing concerns promptly.
- Actively listened to customer feedback to identify and resolve issues effectively.
- Maintained high standards of customer service to foster positive relationships with residents and visitors.
Education
High School Diploma - undefined
Potomac High School
Pharmacy Technician Program - undefined
DC Infrastructure Academy (DCIA)
01.2026
Skills
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
SUMMARY OF QUALIFICATIONS
- Enrolled in a comprehensive Pharmacy Technician training program in partnership with Howard University College of Pharmacy.
- Proficient in essential pharmacy practices and knowledge, preparing for certification as a Certified Pharmacy Technician (CPhT).
- Strong foundational skills in both theoretical and practical aspects of pharmacy operations through structured instruction and hands-on externship experience.
- Eligible for licensure in Washington, DC, ensuring compliance with local regulations.
Timeline
Child and Youth Program Assistant
Andrews AFB
08.2025 - Current
Security Officer
Allied Universal Security Services
11.2024 - 04.2025
Trainee
DC Infrastructure Academy (DCIA)
09.2024 - Current
Cashier/Customer Service
Harris Teeter
03.2023 - 11.2023
Concierge
InterSolutions, LLC
01.2022 - 03.2023
Concierge
Array
- Current
High School Diploma - undefined
Potomac High School
Pharmacy Technician Program - undefined
DC Infrastructure Academy (DCIA)