Anjanette Pelg
Oak Park,MN
Summary
Dynamic store manager specializing in store operations and inventory management. Proven ability to enhance customer engagement and resolve issues, resulting in high satisfaction levels. Strong leadership skills with a focus on team development and operational efficiency.
Overview
11
11
years of professional experience
Work History
Store Manager
Casey's
Foley, Minnesota
05.2020 - Current
- Oversaw daily store operations, ensuring compliance with all company policies.
- Trained and supervised staff, resulting in improved customer service quality.
- Resolved customer complaints effectively, maintaining high satisfaction levels.
- Developed promotional displays that increased customer engagement and sales.
- Managed inventory tracking and conducted physical counts to reduce shrinkage.
- Coordinated with suppliers to guarantee timely delivery of products.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Recruited and trained new employees to support operational needs.
Program Supervisor
REM
Saint Cloud, Minnesota
02.2016 - 04.2020
- Oversaw program budgets and resource allocation to ensure effective management.
- Implemented program policies to ensure compliance with regulatory standards.
- Conducted client assessments to align services with individual needs.
- Developed and maintained schedules for program activities and staff shifts.
- Facilitated communication between team members and external stakeholders.
- Resolved conflicts among staff and clients to promote a positive environment.
- Organized logistics for activities and events to enhance participant engagement.
Education
High School Diploma -
Rock Springs High School
Rock Springs, WY05-1985
Skills
- Store operations
- Inventory management
- Inventory oversight
- Inventory ordering
- Visual merchandising
- Cash handling
- Staff training
- Team leadership
- Strategic planning
- Problem resolution
- Relationship management
- Store procedures
Timeline
Store Manager
Casey's
05.2020 - Current
Program Supervisor
REM
02.2016 - 04.2020
High School Diploma -
Rock Springs High School