Summary
Overview
Work History
Education
Skills
Timeline
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Anna Brady

Columbia,Missouri

Summary

Dedicated student pursuing a degree in Management with a minor in psychology and marketing. Very sociable with a strong work ethic looking for opportunities to further educate herself on the fundamentals of management and add value to organizations in need of engaging ideas, collaborative thinking, and customer service skills.

Overview

5
5
years of professional experience

Work History

Server

Quintessential Dining & Nightlife
Saint Charles, MO
05.2023 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Promoted sales throughout the restaurant.
  • Worked with colleagues to create advertisements to draw in new and returning customers
  • Greeted customers, answered questions and recommended specials to increase profits.

Barista/Barista Trainer

STARBUCKS COFFEE COMPANY
St Louis, MO
08.2019 - Current
  • Promoted 8 months into employment
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Listened to customer desires and needs to recommend optimal products.
  • Memorized official and off-menu coffee and tea preparations.
  • Supported store manager with recruiting, interviewing and hiring baristas.
  • Taught team members how to make latest drinks and correctly perform new procedures.

Education

Master of Management - Psychology/Marketing

University of Missouri
Columbia, MO
05.2025

Skills

  • Data Entry
  • Content Creation
  • Customer Service
  • Microsoft Excel
  • Social Media Marketing
  • Content Curation

Timeline

Server

Quintessential Dining & Nightlife
05.2023 - Current

Barista/Barista Trainer

STARBUCKS COFFEE COMPANY
08.2019 - Current

Master of Management - Psychology/Marketing

University of Missouri

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Anna Brady