Anna Charles
Houston
Summary
Dynamic Surgical Coordinator at Patient First Specialist with strong communication skills and a proven track record in optimizing patient scheduling and enhancing satisfaction. Expert in HIPAA compliance and data entry efficiency, I developed standardized templates that improved scheduling accuracy, streamlining workflows and elevating the overall patient experience.
Developed skills in fast-paced surgical environment, including patient coordination, scheduling, and healthcare documentation. Looking to transition into new field, leveraging effective communication and organizational strengths. Committed to applying detail-focused approach to enhance operational efficiency in diverse range of settings.
Experienced with surgical schedule management and patient care coordination. Utilizes strong organizational skills to enhance operational efficiency and patient outcomes. Knowledge of effective communication and meticulous planning in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Surgical Coordinator
Patient First Specialist
04.2022 - Current
- Coordinated patient scheduling for surgical procedures, ensuring optimal resource allocation and minimal delays.
- Collaborated with medical staff to streamline pre-operative processes, enhancing patient experience and satisfaction.
- Developed standardized templates for common procedures, improving accuracy of scheduling information.
- Collaborated with administrative teams to enhance overall patient experience through effective communication strategies.
Personal Injury Case Manager
Patient First Specialist
04.2022 - Current
- Managed case files for personal injury claims, ensuring compliance with legal requirements and deadlines.
- Coordinated communication between clients, attorneys, and medical professionals to facilitate case resolution.
- Developed case strategies by analyzing evidence and preparing comprehensive reports for legal teams.
- Streamlined workflows by implementing organizational systems for tracking active cases and deadlines.
Education
High School Diploma -
Jefferson Davis High School
Houston, TXSkills
- Strong communication skills
- Professionalism and confidentiality
- Patient coordination
- Medical office experience
- Data entry efficiency
- Scheduling expertise
- Schedule coordination
- Data entry proficiency
- Following up with patients
- HIPAA compliance
- Customer service
Languages
Spanish
Professional Working
Timeline
Surgical Coordinator
Patient First Specialist
04.2022 - Current
Personal Injury Case Manager
Patient First Specialist
04.2022 - Current
High School Diploma -
Jefferson Davis High School