Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Davis

Manchester

Summary

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Crew Member

Seasons Corner Market
02.2025 - Current
  • Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner. Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers.

Customer Service representative

The Common Man
01.2024 - 09.2024
  • As a customer service representative, I upheld all of The Common Man's standards such as customer service, balancing drawers, balancing the safe, and making sales. I supplied and categorized the stockroom to optimize the restocking process, as well as, the reorder process. I monitored deliveries and rotated stock on a daily basis. I often worked alone and had the sole responsibility of the store for 10 hours at a time. I worked with others during the day and acted as a team player.

Customer Service Representative

Nouria Energy
01.2023 - 11.2023
  • As a customer service representative, I upheld all of Nouria standards, such as customer service, balancing drawers, balancing the safe, and making sales. I supplied and categorized the stockroom to optimize the restocking process, as well as, the reorder process. I monitored deliveries and rotated stock on a daily basis. I often worked alone and had the sole responsibility of the store for 10 hours at a time. I worked with others during the day and acted as a team player.

Part Time Assistant Manager

FYE
05.2022 - 12.2022
  • I worked for FYE in the Mall of NH as an Assistant Manager. Being a key holder, I assisted the Store Manager in day-to-day operations including, but not limited to, balancing drawers, facilitating change orders, balancing the safe and coordinating schedules with the store manager. I assisted in receiving new goods, implementing planograms and making seasonal changes. My favorite part of that job was helping customers find what they needed by bridging the communication gap and establishing a lifelong customer. This position has opened doors for me to advance my career. I learned many things and seek to learn more.

Barista/Cashier

Dunkin Donuts
03.2021 - 12.2022
  • I worked for Dunkin Donuts as a Barista. I was trained to operate every station including drive thru, making sandwiches and the front counter.

Part-time Customer Service Representative

Tractor supply co
01.2016 - 01.2017
  • My first job in customer service I assisted in the freight process, processed sales on the POS. I also helped customers loading items into their cars.

Education

High school diploma -

Bedford High School
Bedford, NH
06.2016

Skills

  • Customer Service
  • Assistant Manager
  • Supervising
  • POS
  • Retail Sales
  • Barista Experience
  • Planograms
  • Freight Experience
  • Merchandising
  • Phone etiquette
  • Serving Experience
  • Inventory Control

Timeline

Crew Member

Seasons Corner Market
02.2025 - Current

Customer Service representative

The Common Man
01.2024 - 09.2024

Customer Service Representative

Nouria Energy
01.2023 - 11.2023

Part Time Assistant Manager

FYE
05.2022 - 12.2022

Barista/Cashier

Dunkin Donuts
03.2021 - 12.2022

Part-time Customer Service Representative

Tractor supply co
01.2016 - 01.2017

High school diploma -

Bedford High School

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