Anna Mauldin
Church Point,LA
Summary
Detail-oriented professional with strong organizational and customer service skills. Experienced in managing calls and scheduling appointments, ensuring effective communication and patient access.
Overview
2026
2026
years of professional experience
Work History
Phone Receptionist
Cardiology Specialists Of Acadiana
Lafayette
01.2023 - 01.2026
- Managed incoming calls, directing patients to appropriate departments and ensuring efficient communication flow.
- Scheduled appointments using electronic health record systems, optimizing patient access to cardiology services.
- Assisted in maintaining patient confidentiality and compliance with HIPAA regulations during all interactions.
- Provided administrative support to medical staff, facilitating smooth office operations and enhancing team productivity.
Childcare Assistant
Kids Only Day Care
Lafayette
2022 - 2023
- Assisted in planning and implementing daily activities for children, fostering engagement and creativity.
- Supervised children's playtime, ensuring safety and promoting positive social interactions.
- Supported lead teachers with classroom management and lesson preparation tasks.
- Maintained cleanliness and organization of classroom materials to enhance learning environment.
Wait Staff Member
Zeuses
Crowley, LA
2020 - 2022
- Provided exceptional customer service to enhance dining experience.
- Assisted with food and beverage service during high-volume periods.
- Maintained cleanliness and organization of dining area and tables.
- Collaborated with kitchen staff to ensure timely meal delivery.
Cashier Team Lead
The Best Stop Supermarket
Scott, LA
2018 - 2019
- Supervised daily cash handling operations, ensuring accuracy and compliance with company policies.
- Trained and mentored new cashiers on customer service standards and register procedures.
- Implemented process improvements to enhance checkout efficiency and reduce wait times.
- Resolved customer inquiries and complaints effectively, maintaining high satisfaction levels.
Education
High School Diploma -
Rayne High School
Rayne, LA05-2022
Skills
- Strong organizational skills
- Customer service
- Stress tolerance
- Data entry proficiency
Timeline
Phone Receptionist
Cardiology Specialists Of Acadiana
01.2023 - 01.2026
Childcare Assistant
Kids Only Day Care
2022 - 2023
Wait Staff Member
Zeuses
2020 - 2022
Cashier Team Lead
The Best Stop Supermarket
2018 - 2019
High School Diploma -
Rayne High School