Summary
Overview
Work History
Education
Skills
Timeline
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Anna McCarthy

East Quogue

Summary

Detail-oriented manager adept at coordinating reservation systems and resolving guest inquiries. Committed to fostering teamwork and delivering exceptional customer service during peak hours.

Overview

6
6
years of professional experience

Work History

Hostess Manager

Amalfi Costal Kitchen
Hampton Bays, NY
05.2024 - Current
  • Managed daily hostess operations to ensure efficient guest seating and service flow.
  • Trained and supervised junior host staff, fostering a collaborative work environment.
  • Coordinated reservation systems to optimize table turnover and minimize wait times.
  • Resolved guest inquiries and concerns with professionalism, enhancing customer loyalty.
  • Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.

Private Nanny

Amy Smail
Boca Raton, FL
09.2024 - 09.2025
  • Supervised daily activities and educational play for children, fostering a nurturing environment.
  • Coordinated schedules and routines, ensuring consistency in children's daily life.
  • Implemented safe transportation practices for school drop-offs and extracurricular activities.
  • Enhanced children's social skills through organized group activities and playdates with peers.
  • Implemented daily routines for optimal child development and created a structured environment.

Restaurant Hostess

Canal Cafe
Hampton Bays, NY
05.2020 - 08.2022
  • Greeted and seated guests efficiently, managing flow during peak hours.
  • Coordinated reservation management systems to optimize seating arrangements.
  • Assisted with menu explanations, enhancing guest dining experiences.
  • Trained new staff on hosting procedures and customer service standards.

Education

Bachelor of Science -

Bachelor of Science - Elementary Education

The University of Alabama
Tuscaloosa, AL
05.2023

Skills

  • Reservation management
  • Employee scheduling
  • Sales promotion
  • Food safety compliance
  • Brand representation
  • Relationship building
  • Strategic planning

Timeline

Private Nanny

Amy Smail
09.2024 - 09.2025

Hostess Manager

Amalfi Costal Kitchen
05.2024 - Current

Restaurant Hostess

Canal Cafe
05.2020 - 08.2022

Bachelor of Science -

Bachelor of Science - Elementary Education

The University of Alabama