Anna Morgan
Thomasville,NC
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Thomasville Pediatrics
Thomasville, NC
01.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Answer 32 phones lines.
- Schedule appointments.
Sales Associate
SalonCentric
High Point, NC
02.2018 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved perfect attendance and on-time record.
- Maintained records related to sales, returns and inventory availability.
- Prepared large cash deposits with zero discrepancies.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Operated POS terminals and cash drawer balancing.
Education
High School Diploma -
Wheatmore High School
Trinity, NC06.2015
Skills
- Product and Service Sales
- Excellent People Skills
- Adapt to Diverse Groups
- Guest Relations
- Customer Service
- Multitasking Strengths
- Verbal Communication
- Sales Training
- Money Handling
- Cash Register Operation
- Time Management
- Policy and Procedure Adherence
- Complex Problem-Solving
- Teamwork and Collaboration
- Verbal and Written Communication
Timeline
Front Desk Receptionist
Thomasville Pediatrics
01.2024 - Current
Sales Associate
SalonCentric
02.2018 - 01.2024
High School Diploma -
Wheatmore High School