Anna Palahnyuk
Server/bartender
Big Bear Lake,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Server
Peppercorn Grille
Big Bear Lake, CA
08.2021 - Current
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns
Bartender
Peppercorn Grille
Big Bear City, CA
08.2021 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Hostess
Peppercorn Grille
Big Bear Lake, CA
08.2021 - 12.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Cashier
Chains Required Bike Shop
Big Bear Lake, CA
12.2017 - 09.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Prep Cook
The Pines
Big Bear Lake, CA
05.2020 - 09.2020
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Administration Assistant
Big Bear Home Maintenance And Repair
Big Bear City, CA
03.2020 - 06.2020
- Recorded expenses and maintained accounting records.
- Worked with supervisors and management to maintain status reports and update information for client projects.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Prepared weekly employee work schedules for team members.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Housekeeper
Noon Lodge
Big Bear Lake, CA
09.2019 - 01.2020
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
Education
Associate - Medical Science
Crafton Hills College
Yucaipa, CA06.2023
Big Bear High School
Big Bear Lake, CA06.2020
Skills
- High-Volume Dining
- Transactions and Cash Handling
- Menu Memorization and Presentation
- Food and Beverage Service
- Specials Promotion and Upselling
- Cocktail Knowledge
- Wine Pairings
- Valid Food Handlers Certification
- Scheduling and Coordinating
- Data Entry
Timeline
Server
Peppercorn Grille
08.2021 - Current
Bartender
Peppercorn Grille
08.2021 - Current
Hostess
Peppercorn Grille
08.2021 - 12.2021
Prep Cook
The Pines
05.2020 - 09.2020
Administration Assistant
Big Bear Home Maintenance And Repair
03.2020 - 06.2020
Housekeeper
Noon Lodge
09.2019 - 01.2020
Cashier
Chains Required Bike Shop
12.2017 - 09.2021
Associate - Medical Science
Crafton Hills College
Big Bear High School
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