Annabel (Annie) Oropeza
Chelan,WA
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
1
1
Language
1
1
Certification
10
10
years of professional experience
Work History
Administrative Assistant
Lake Chelan School District
Chelan, Washington
08.2026 - Current
- Greeted visitors and supported front desk duties for staff and families.
- Updated student and staff records through accurate data entry.
- Processed attendance, enrollment, and filing tasks in school systems.
- Monitored office supply orders and inventory to keep daily operations supplied.
- Entered information into spreadsheets using Microsoft Excel or similar programs.
- Sorted mailings and prepared packages for courier and postal shipping.
- Handled student records, attendance files, and confidential documents with accuracy.
Patient Services Supervisor
Columbia Valley Community Health
Chelan, Washington
06.2023 - 08.2026
- Trained and guided staff on customer service standards, enhancing team competency in patient interactions.
- Evaluated staffing needs based on projected volumes of patients and managed personnel accordingly.
- Collaborated with department heads to address policy and procedural changes, ensuring alignment with patient care objectives.
- Explained policies, procedures and services to patients.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Recruited, hired, and trained new facility staff, building a capable team to support patient service goals.
Personal Banker
WaFd Bank
Chelan, Washington
06.2021 - 05.2023
- Opened personal accounts using bank systems and compliance procedures.
- Processed cash, check, and withdrawal transactions with accuracy.
- Provided customer service to clients, including answering questions and resolving issues.
- Resolved account questions and service issues with professional communication.
- Followed banking regulations, security standards, and privacy policies.
- Collaborated with team members to meet branch targets and objectives.
Shipping Office Clerk
Chelan Fruit
Chelan, Washington
03.2017 - 05.2021
- Managed and maintained all shipping documents, including invoices, bills of lading, and other pertinent paperwork.
- Verified that all outgoing shipments were properly labeled before being sent out.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Education
Some College (No Degree) -
Western Governors University
Salt Lake City, UT10-2026
Skills
- Data entry and records management
- Microsoft Excel proficiency
- Office administration skills
- Team communication strategies
- Inventory control management
- Customer service
Languages
Spanish
Native/ Bilingual
Certification
- Basic Life Skills / CPR
Timeline
Administrative Assistant
Lake Chelan School District
08.2026 - Current
Patient Services Supervisor
Columbia Valley Community Health
06.2023 - 08.2026
Personal Banker
WaFd Bank
06.2021 - 05.2023
Shipping Office Clerk
Chelan Fruit
03.2017 - 05.2021
Some College (No Degree) -
Western Governors University