Annabelle Pacheco
Mesa,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
40
40
years of professional experience
Work History
PSR
Nationwide Vision
03.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend and holiday shifts.
- Paid attention to detail while completing assignments
- Adaptable and proficient in learning new concepts quickly and efficiently.
Financial Aid Technician
South Mountain Community College
09.1984 - 05.2017
- Assisted students in understanding their financial aid options by providing comprehensive counseling and guidance sessions.
- Reduced errors in financial aid disbursements by establishing strict quality control measures for data entry and verification.
- Maintained compliance with federal, state, and institutional regulations by staying current on policy updates and proactively updating procedures.
- Managed a high volume of financial aid applications, ensuring accurate awarding and prompt distribution of funds.
- Evaluated individual student needs, determining appropriate types and amounts of financial assistance based on eligibility criteria.
- Facilitated workshops and presentations aimed at educating students about various aspects of the financial aid process, including completing forms accurately, meeting deadlines, and maintaining eligibility for assistance.
- Supported students facing financial challenges by connecting them with relevant resources and services on campus or within the community.
- Continuously improved personal knowledge of industry best practices by attending conferences, workshops, webinars, and engaging in professional networking opportunities.
- Acted as a liaison between the financial aid office and other departments in order to facilitate effective communication and collaboration on various initiatives.
- Reviewed financial aid appeals, issuing secondary and final judgments on award packages.
- Represented financial aid office at group meetings with high school students and parents.
- Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
- Processed federal financial aid verifications per Dept of Education guidelines.
- Tracked loan status and updated applicant information to inform lenders of changes to applicants' financial situation.
- Contacted customers via mail, telephone and email to relay acceptance or rejection of applications.
- Provided professional advice on loan applications by interviewing applicants, reviewing applications and verifying information gathered.
Education
Associate of Applied Science - Criminal Justice
Maricopa Community Colleges - South Mountain Community College
Phoenix, AZSkills
- Calm Under Pressure
- Organizational Skills
- Social Perceptiveness
- Excellent Communication
- Conflict Resolution
- Good Telephone Etiquette
- Attention to Detail
- Customer Service
- Microsoft Word
- Clerical Support
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
PSR
Nationwide Vision
03.2022 - Current
Financial Aid Technician
South Mountain Community College
09.1984 - 05.2017
Associate of Applied Science - Criminal Justice
Maricopa Community Colleges - South Mountain Community College