Annabelle Reed
Desoto,MO
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
8
8
years of professional experience
Work History
Sales Representative
Secure 24, ADT
02.2024 - Current
- Overcame objections with successful product demonstrations and persuasive communication skills
- Conferred with managers to develop methods and procedures to increase sales and promote business
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Negotiated contracts with clients according to company guidelines
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Assistant General Manager
Cheesesteaks
06.2022 - Current
- Improved profits by controlling costs without sacrificing service or overhead needs
- Cultivated positive culture focused on employee empowerment job satisfaction and teamwork
- Achieved operational, financial and customer service targets consistently with well-balanced staff schedules and assignments
- Enhanced business-wide performance with improved procedures and workflows
- Handled cash accurately and prepared deposits.
- Assisted in recruiting, hiring and training of team members.
- Maintained clean, safe, and organized work environment for employees and customers alike
Laboratory Animal Technician
Washington University
02.2022 - 07.2023
- Provided high-quality care to laboratory animals by administering medications, monitoring health status, and performing routine husbandry tasks.
- Followed strict protocols to minimize contamination risks in facility
- Provided environmental enrichment to promote psychological well-being of animals
- Completed daily logs and records documenting animal care activities
- Improved animal welfare by closely monitoring their behavior for signs of illness or discomfort and promptly reporting concerns to veterinarians.
- Kept detailed records of animal treatments and medications.
Plating Operations Manager
Rootberry
06.2021 - 02.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Use problem-solving abilities to anticipate and troubleshoot issues threatening to disrupt operations
- Coordinated operations successfully to uphold reputation for professionalism and results
- Organized resources, supplies and teams to meet operational demand and core metrics
- Trained and guided team members to maintain high productivity and performance metrics.
- Responsible for meal prepping a daily average of 2,500 meals.
Barista Trainer
Starbucks
03.2017 - 06.2021
- Taught proper procedures and strategies for success to new employees.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Handled cash and processed payments accurately to avoid errors.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Used POS system to accurately enter orders and process payments.
Education
Associate - Culinary Arts
The Culinary Institute of America
Hyde Park, NY01.2020
Associate - Culinary Arts And Business Management
Jefferson College
Hillsboro, MO12.2016
Skills
- Time management
- Friendly and outgoing
- Interpersonal communication skills
- Customer service
- Staff management
- Staff development
- Scheduling coordination
- First aid training
- Organization skills
- Data entry
- Telephone skills
Certifications and Awards
- Management ServSafe Certification
- ALAT Certification
- Purina Animal Certification
- Star Employee Award
Timeline
Sales Representative
Secure 24, ADT
02.2024 - Current
Assistant General Manager
Cheesesteaks
06.2022 - Current
Laboratory Animal Technician
Washington University
02.2022 - 07.2023
Plating Operations Manager
Rootberry
06.2021 - 02.2022
Barista Trainer
Starbucks
03.2017 - 06.2021
Associate - Culinary Arts
The Culinary Institute of America
Associate - Culinary Arts And Business Management
Jefferson College
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