Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
5
5
years of post-secondary education
Work History
Hostess
The Saucy Meatball
07.2020 - 08.2023
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Hostess
Miller's Ale House
11.2022 - 03.2023
Education
Bachelors - Criminology
Florida State University
Tallahassee, FL
08.2022 - Current
High School Diploma -
Riverdale High School
Fort Myers, FL
08.2018 - 05.2022
Skills
Guest Engagement
Service Skills
Ability To Work In A Group
Guest Complaint Resolution
Problem Solving Abilities
Communication Skills
Quickly Adaptable To New Environments And Technologies
Certification
- Excel Certified
- Powerpoint certified
- Word Certified
Timeline
Hostess
Miller's Ale House
11.2022 - 03.2023
Bachelors - Criminology
Florida State University
08.2022 - Current
Hostess
The Saucy Meatball
07.2020 - 08.2023
High School Diploma -
Riverdale High School
08.2018 - 05.2022
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