Annalise Carpenter
Summersville,WV
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Customer Service Lead
Food Lion
02.2022 - Current
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Responded to customer calls and emails to answer questions about products and services.
- Greeted customers and listened closely to problems described to determine solutions.
Education
GED -
Homeschool
Summersville, WV04.2023
Skills
- Cash Handling
- Telephone Etiquette
- Customer Complaint Resolution
- Team Training and Development
- Client Engagement
Timeline
Customer Service Lead
Food Lion
02.2022 - Current
GED -
Homeschool