Anne Chen
Hartsdale
Summary
Dedicated professional with strong customer service and communication skills. Experienced in managing high-traffic environments and training staff, ensuring efficient operations and exceptional guest experiences.
Overview
8
8
years of professional experience
Work History
Restaurant Hostess
Omandarin Restaurant
Hartsdale
03.2023 - Current
- Handled telephone inquiries while attending to in-person guests with strong multitasking.
- Trained new hostess staff on policies, procedures, and best practices.
- Managed seating chart to maintain efficient dining flow.
- Communicated guest needs and dietary restrictions to kitchen staff.
Restaurant Server
Omandarin Restaurant
Hartsdale
03.2023 - Current
- Maintained a clean and welcoming dining environment.
- Assisted fellow servers during peak hours to ensure smooth operations.
- Greeted customers, discussed specials, and served food/beverages promptly.
- Suggested menu options for guests with food allergies.
Camp Counselor
Greenburgh Parks and Recreation
Ardsley
06.2022 - 08.2025
- Supervised and led children in a variety of camp activities.
- Enforced camp rules and ensured camper safety.
- Acted as a role model, demonstrating leadership and core camp values.
Restaurant Hostess
P.F. Chang’s
Albany
10.2024 - 05.2025
- Managed waitlists and reservations during high-traffic periods.
- Took to-go orders and answered customer inquiries.
- Prepared dining room for service and coordinated with servers.
Youth Basketball Coach
Irvington Camp
Irvington
11.2022 - 03.2023
- Implemented training sessions and skill development drills.
- Created individualized coaching plans for players.
- Taught basketball fundamentals and encouraged active lifestyles.
Cashier
Panda Garden
White Plains
01.2018 - 12.2022
- Welcomed customers and assisted with purchases.
- Operated register accurately for cash, check, and card transactions.
- Supported business needs by covering flexible schedules.
Education
Bachelor of Science - Business Management
University at Albany, SUNY
Albany, NY05.2027
High School Diploma -
Woodland High School
Hartsdale, NY06.2023
Skills
- Customer service and communication
- Team leadership and coaching
- Multitasking and problem-solving
- Child supervision and activity planning
- Cash handling and POS systems
- Cleanliness and hygiene standards
- Arts and crafts
- Basketball fundamentals
- Strength training
Languages
Chinese (Mandarin)
Native/ Bilingual
English
Native/ Bilingual
French
Elementary
Timeline
Restaurant Hostess
P.F. Chang’s
10.2024 - 05.2025
Restaurant Hostess
Omandarin Restaurant
03.2023 - Current
Restaurant Server
Omandarin Restaurant
03.2023 - Current
Youth Basketball Coach
Irvington Camp
11.2022 - 03.2023
Camp Counselor
Greenburgh Parks and Recreation
06.2022 - 08.2025
Cashier
Panda Garden
01.2018 - 12.2022
Bachelor of Science - Business Management
University at Albany, SUNY
High School Diploma -
Woodland High School
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