Anneliese Fuller-Matthews
Brewer,ME
Summary
Detail-oriented individual with a proven track record in quality assurance and customer service. Skilled in time management and team collaboration, contributing to streamlined operations and improved customer satisfaction. Aiming to leverage expertise to enhance operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member
Chipotle
Bangor, ME
08.2025 - Current
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Prepared food items accurately, adhering to Chipotle's high standards of quality and freshness.
- Operated kitchen equipment efficiently, maintaining cleanliness and safety throughout work areas.
- Collaborated with team members to streamline workflows and enhance operational efficiency during peak hours.
- Trained new crew members on food preparation procedures and company policies to ensure consistent performance.
Quality Control Specialist
Liberty Graphics
Liberty, ME
12.2022 - 08.2025
- Conducted thorough inspections of materials to ensure compliance with quality standards.
- Implemented process improvements to enhance product consistency and reliability.
- Collaborated with production teams to troubleshoot quality issues and resolve discrepancies.
- Developed and maintained documentation for quality control processes and procedures.
- Trained new team members on quality assurance protocols and best practices.
Cashier
Mainely Pizza
Montville, ME
06.2021 - 12.2022
- Processed customer transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Collaborated with team members to meet daily operational goals in a fast-paced environment.
- Trained new cashiers on register functions and customer service protocols.
- Resolved customer complaints swiftly to ensure satisfaction and repeat business.
- Monitored inventory levels and communicated restocking needs to management proactively.
Education
Bachelor of Science - Criminal Justice
Husson University
Bangor, ME05-2029
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Attention to detail
- Cleaning and sanitizing
- Integrity and honesty
- Safety awareness
- Verbal and written communication
Certification
ServSafe- 2026-2031
Timeline
Crew Member
Chipotle
08.2025 - Current
Quality Control Specialist
Liberty Graphics
12.2022 - 08.2025
Cashier
Mainely Pizza
06.2021 - 12.2022
Bachelor of Science - Criminal Justice
Husson University