Annette Maynes
Marana,AZ
Summary
Dedicated employee providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team while always finding ways to improve and work up towards higher goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Native Grill & Wings
Marana, Arizona
2023.09 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
To-Go Host
Native Grill & Wings
Marana, AZ
2023.09 - Current
- Took reservations over phone and in person.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Organized and tracked to-go orders while maintaining accuracy.
- Greeted customers and provided menus.
- Processed payments accurately and efficiently using POS system.
- Delivered orders to customers in an efficient manner with a friendly attitude.
- Received payments, returned accurate change and closed checks in POS system.
- Maintained food at safe temperatures until customer pick-up, keeping hot foods separate from cold ones.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Host
Bisbee Breakfast Club
Marana, AZ
2020.09 - 2023.09
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Ensured compliance with health and safety regulations within the restaurant.
- Processed payments from customers using a POS system.
- Managed incoming calls during busy shifts.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Answered telephone to provide dining information and take reservations.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Notified server after seating parties in section to facilitate prompt service.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Busser
Bisbee Breakfast Club
Marana, AZ
2020.09 - 2023.09
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Maintained cleanliness of restaurant dining area throughout shift.
- Replenished napkins, condiments, silverware and glassware as needed.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Ensured that each table was properly set before seating guests.
Education
High School Diploma -
Marana High School
Marana, AZ2023-05
Skills
- Order Management
- Guest Engagement
- Professional Appearance
- Positive and Friendly Attitude
- Energetic
- Speedy and efficient
- Extremely quick learner
- Hardworking and Responsible
- Reliable
- Communication
- Active Listening
- Teamwork and Collaboration
- Organization
- Multitasking Abilities
- Good Telephone Etiquette
- Customer Service
- Problem-Solving
- Tenured employee
Accomplishments
- Varsity cheer captain of High School cheer team
- Miss tucson of 2017
Affiliations
- Babysitting
- house sitting
- Piano
- Violin
Certification
- CPR certification
Timeline
Server
Native Grill & Wings
2023.09 - Current
To-Go Host
Native Grill & Wings
2023.09 - Current
Host
Bisbee Breakfast Club
2020.09 - 2023.09
Busser
Bisbee Breakfast Club
2020.09 - 2023.09
High School Diploma -
Marana High School