Summary
Overview
Work History
Education
Skills
Timeline
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Annie Janicek

Inside Sales Representative
Lemont,IL

Summary

Personable Inside Sales Representative successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

9
9
years of professional experience

Work History

Inside Sales Representative

Lapham-Hickey Steel
Chicago, IL
01.2020 - Current
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Investigated sales and service issues to provide successful resolutions.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
  • Leveraged interpersonal skills to conduct successful business-to-business telephone sales.
  • Grew quarterly sales reliably with great communication and sales abilities.
  • Set up new accounts, established customer credit, and set up payment methods
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications
  • Managed friendly and professional customer interactions

Account Manager

Kloeckner Metals
Chicago, IL
04.2019 - 11.2020
  • Cultivated long-term relationships with clients to accurately quote pricing and terms that achieve customer objectives.
  • Designed timelines for services and alerted customers of changes or updates frequently.
  • Improved productivity by overseeing and supporting account management team.
  • Increased yearly sales by cultivating customer relations and resolving service requests.

Inside Sales Representative

Central Steel & Wire Company
Chicago, IL
08.2014 - 04.2019
  • Investigated sales and service issues to provide successful resolutions.
  • Contacted new and existing customers to discuss product and service solutions.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
  • Maintained detailed account records and contact logs to facilitate sales process.
  • Delivered superior customer support to improve account retention rate.

Education

High School Diploma -

Immaculate Heart of Mary
Westchester

Some College (No Degree) - Business Administration

College of DuPage
Glen Ellyn, IL

Skills

Account acquisition

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Timeline

Inside Sales Representative

Lapham-Hickey Steel
01.2020 - Current

Account Manager

Kloeckner Metals
04.2019 - 11.2020

Inside Sales Representative

Central Steel & Wire Company
08.2014 - 04.2019

High School Diploma -

Immaculate Heart of Mary

Some College (No Degree) - Business Administration

College of DuPage
Annie JanicekInside Sales Representative