Annika Hughes
Detroit Lakes,MN
Summary
Experienced in property management with a strong background in leasing activities and resident relations. Guided prospective residents through property tours, processed lease applications, and managed inquiries to ensure effective communication. Demonstrated organizational skills by maintaining accurate leasing records and coordinating move-in paperwork for new tenants. Developed professional relationships with residents through attentive customer service and engagement, contributing to a positive living experience.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Administrative Assistant
RMB Environmental Laboratories
Detroit Lakes
09.2025 - Current
- Coordinated billing, invoicing, and data entry tasks for client accounts to streamline financial processes.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Processed biweekly payroll for multi-state employee populations using payroll systems.
- Reconciled payroll registers with timekeeping, benefits, and general ledger records.
- Maintained payroll records in compliance with federal, state, and local requirements.
- Coordinated employee onboarding and offboarding processes for employer human resources operations
- Supported benefits enrollment and responded to employee policy questions
- Monitored employee leave requests to maintain accurate records. and maintained attendance records for human resources team
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Updated employee database with changes in job title, salary information or contact details.
- Facilitated employee orientation and onboarding by guiding new hires and clarifying documentation requirements.
- Verified sample paperwork for completeness before laboratory processing.
Leasing Agent
Peg Properties
St. George, UT
08.2024 - 08.2025
- Prepared lease agreements and explained terms to prospective tenants.
- Processed lease applications and verified screening documents for new residents.
- Guided prospective residents through apartment tours for Property Resources Group communities.
- Coordinated property showings and follow-up calls for vacant units.
- Promoted available homes using Property Resources Group marketing materials and listings.
- Managed resident inquiries and resolved concerns with professional communication.
- Provided customer service to existing tenants by responding to inquiries promptly.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
Leasing Agent
Property Resources Group
Fargo, ND
06.2022 - 07.2024
- Arranged showings of available units for prospective tenants using effective sales techniques.
- Established strong relationships with prospective tenants through professional communication skills.
- Built strong relationships with prospective tenants through effective communication, enhancing customer engagement and satisfaction.
- Greeted visitors at the office reception desk, providing them with information and assistance as needed. at the office reception desk and directed them appropriately.
- Processed applications quickly and efficiently while adhering to all fair housing regulations.
- Prepared required legal documents, such as leases, addenda, and renewal agreements, according to state law requirements.
- Met with current tenants to review and renew leases.
- Processed application and lease agreement by conducting rental history, credit check, and background check.
- Verified paperwork was completed accurately and in a timely manner.
- Performed market analysis to identify competitive rental rates, ensuring properties remained appealing to potential tenants.
- Utilized property management software to streamline and automate daily tasks.
- Kept updated records of property vacancies and lease renewals to proactively fill open units.
- Created targeted marketing strategies that effectively attracted prospective tenants and improved occupancy rates.
- Conducted market analysis to determine competitive rental rates for vacant units.
- Met with current tenants to discuss lease renewals and address any concerns regarding their living situation. to review and renew leases.
- Performed regular site visits to ensure safety standards were met throughout the property grounds.
- Inspected apartments prior to move-in and upon move-out, documenting any damage or cleanliness issues.
- Upheld company policies regarding security deposits and other fees associated with renting a unit.
- Demonstrated clear knowledge of federal fair housing laws and local regulations, providing better service to the diverse residential housing market.
- Responded effectively to inquiries received via email or social media platforms related to leasing services offered by the organization.
- Inspected property grounds regularly to assess maintenance needs and ensure safety compliance., facilities, and equipment routinely to determine the necessity of repairs and maintenance.
- Drew up detailed plans for new structures.
Certified Nursing Assistant
Sanford Health
Fargo, ND
11.2021 - 05.2023
- Prepared and took down operating rooms before and after surgeries to ensure efficient workflow.
- Helped assist surgeons and nurses with moving/positioning patients for surgery
- Assisted preparing and taking down operating rooms before and after surgeries.
- Assisted surgeons and nurses in safely moving and positioning patients for surgical procedures.
- Delivered specimens to lab promptly for testing to support timely diagnosis.
Education
High School Diploma -
Detroit Lakes Highschool
Detroit Lakes, MNBachelor of Science - Business Administration And Management
Utah Tech University
St. George, UTSkills
- Onboarding processes
- Document management
- Payroll processing
- Record maintenance
- Compliance regulations
- CRM Software
- Client communication
- Administrative support
- Time Management
- Task Prioritization
- Property Management
- Contract management
- Training and mentoring
- Customer service
- Adaptability and Flexibility
Personal Information
Phone Number: 218-234-7823
Email: annikahughes14@gmail.com
Certification
CNA
References
- Angie Matthew’s
Property Manager- 253-335-0222
Timeline
Administrative Assistant
RMB Environmental Laboratories
09.2025 - Current
Leasing Agent
Peg Properties
08.2024 - 08.2025
Leasing Agent
Property Resources Group
06.2022 - 07.2024
Certified Nursing Assistant
Sanford Health
11.2021 - 05.2023
High School Diploma -
Detroit Lakes Highschool
Bachelor of Science - Business Administration And Management
Utah Tech University