ANTHONY BULLOCK
Washington,DC
Summary
Team inspired server & front desk clerk identified as integral component to successful group oriented initiatives. Exercises a strong willingness to learn and take on new challenges while contributing to essential functions in all aspects of hospitality and overall guest satisfaction. desk clerk greeting customers assisting in packaging and mailing. Upselling and creating revenue through selling stamps and postal supplies.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Front Desk Clerk
Untied States Postal Service
Washington , Dc.
01.2021 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
Server Team Lead
Hay Adams Hotel
Washington , DC.
01.2011 - 12.2022
- Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
Server
Le Diplomate, STARR Restaurants
Washington , Dc.
02.2022 - 06.2022
- Assisted with the coordination and execution of events such as weddings, conferences, and banquets.
Education
Associate of Arts - Theater Arts And General Studies
Essex College
Baltimore, MD06-1984
High School Diploma -
Baltimore School For The Arts
Baltimore, MD06-1982
Some College (No Degree) -
University of The District of Columbia
Washington, DCSkills
- Guest Relations
- Administrative Skills
- Listening Skills
- Customer Service
- Complaint Resolution
- Guest Reception
- Hospitality Services
- Cash Handling
- Problem-Solving Skills
- Payment Processing
- Time Management
- Word Processing
- Conflict Management
- Effective Planning
Affiliations
Problem solver, team player, and hospitality specialist.
Certification
Serve Safe certified, Member of the Washington Dc Restaurant Association.
References
References available upon request.
Timeline
Server
Le Diplomate, STARR Restaurants
02.2022 - 06.2022
Front Desk Clerk
Untied States Postal Service
01.2021 - Current
Server Team Lead
Hay Adams Hotel
01.2011 - 12.2022
Associate of Arts - Theater Arts And General Studies
Essex College
High School Diploma -
Baltimore School For The Arts
Some College (No Degree) -
University of The District of Columbia
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