ANTHONY ESTEVES
Danbury,CT
Summary
Manages and keeps up store operations, guaranteeing fast-paced and service orientated to maximize efficiency. Ability to rapidly strategize and lead business needs, taking after company arrangements and procedures. Skilled at working in fast-paced situations with requesting destinations for deals, benefit and quality. Analytical problem-solver by progressing efficiency and distinguishing the circumstances through communication with the team.
Overview
7
7
years of professional experience
Work History
Assistant Store Director
ACME Markets
02.2025 - Current
Acting Store Director
Acme Markets
11.2024 - 02.2025
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
- Analyzed operating and financial statements for profitability ratios.
Assistant Store Director
ACME Markets
02.2024 - 11.2024
Assistant Store Director
ACME Markets
10.2022 - 02.2024
- Directed daily store operations to ensure a seamless and efficient shopping experience for customers
- Managed a team, providing leadership, training, and performance feedback to drive high employee morale and productivity
- Applied problem-solving techniques to improve operational workflows and enhance overall efficiency
- Monitored sales performance and set targets to achieve revenue goals, consistently driving sales growth
Dairy Manager
ACME Markets
11.2021 - 10.2022
- Led a department responsible for managing inventory orders, ensuring timely and accurate fulfillment of customer demands
- Implemented strategies to reduce shrink, including improved regular inventory accurate counts and analyzing incoming orders
- Trained and supervised team members on best practices for inventory control and shrink prevention, improving team performance and accuracy
PIC
Acme Markets
01.2021 - 11.2021
- Resolved customer complaints and reported issues to senior management
- Earned management trust by serving as a keyholder, closing and facilitating business operations
- Assisted upper management with daily tasks to meet quality standards
- Ensured company policies and procedures were being followed
Grocery Stocker
Acme Markets
09.2020 - 01.2021
- Certified and trained on operating PIT
- Stocked and rotated grocery items as needed
- Maintained four different departments (HBC, Grocery, Frozen and Dairy) by stocking them simultaneously
- Admitted and signed vendors from receiving dock, providing quality service
Restaurant Associate
Panera Bread
08.2018 - 03.2020
- Delivered exceptional customer services with a friendly and helpful attitude
- Trained new team members on menu items, operating procedures and company policies
- Addresses guest concerns and complaints quickly and thoroughly to promote satisfaction
- Processed payments via cash, credit card and gift card
- Established and maintained open, collaborative relationships with other coworkers to maximize efficiency
Education
High School Diploma -
John Marshall
Rochester, MN06-2020
Skills
- Employee supervision
- Store operations
- Shrink management
- Problem-solving
- Payroll management
- Sales promotions
Accomplishments
- Appointed to the role of "Distinct of Fresh Trainer".
Coached and monitored other department heads throughout the district on the quality of freshness, proper usage of technology and guided an understanding to the team on their metrics.
Timeline
Assistant Store Director
ACME Markets
02.2025 - Current
Acting Store Director
Acme Markets
11.2024 - 02.2025
Assistant Store Director
ACME Markets
02.2024 - 11.2024
Assistant Store Director
ACME Markets
10.2022 - 02.2024
Dairy Manager
ACME Markets
11.2021 - 10.2022
PIC
Acme Markets
01.2021 - 11.2021
Grocery Stocker
Acme Markets
09.2020 - 01.2021
Restaurant Associate
Panera Bread
08.2018 - 03.2020
High School Diploma -
John Marshall
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