Anthony Ferriero
Campbell Foundry
Harrison
9
years of professional experience
Driven Inside Sales Representative with exceptional customer service and strong multitasking abilities, focusing on developing client relationships and training team members to enhance sales performance.
Work History
Inside Sales Representative
4 Years 1 Month- Managed customer inquiries and provided product information to enhance sales opportunities.
- Developed and maintained relationships with clients to ensure repeat business.
- Trained new team members on sales processes and best practices for success.
- Delivered accurate quotes and proposals, ensuring compliance with company pricing strategies.
- Answered customers' questions regarding products, prices, and availability.
- Trained new employees on customer service, money handling and organizing strategies.
Traffic Controller
9 Months- Coordinated traffic flow to ensure safety and efficiency on job sites.
- Collaborated with team members to optimize workflow and minimize delays.
- Demonstrated adaptability when faced with unexpected challenges such as severe weather or accidents, promptly adjusting strategies to maintain smooth traffic flow.
- Supported road maintenance activities, establishing safe zones for workers and machinery.
Teachers Aide/Coaching Assistant
2 Years 4 Months- Observed and monitored children's activities.
- Assisted teachers with lesson preparation, ensuring materials were organized and accessible.
- Developed and implemented training drills to improve team cohesiveness and performance.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Advised head coach on discipline, performance, and other decision-making areas.
Education
Bachelor of Arts - Communications
Skills
Exceptional customer service
Product knowledge
Email and phone etiquette
Verbal and written communication
Multitasking Abilities
Teamwork and collaboration
Processing payments
Cash handling
Adept multi-tasker
Timeline
Inside Sales Representative
Campbell Foundry
07.2022 - CurrentRead More
Traffic Controller
MPT Safety Equipment
09.2021 - 06.2022Read More
Teachers Aide/Coaching Assistant
Harrison School District
11.2017 - 03.2020Read More
Fairleigh Dickinson University
Bachelor of Arts from Communications
Read More