Anthony Montford
Warner Robins,GA
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
6
6
years of professional experience
Work History
Store Director
American Freight
08.2023 - Current
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
- Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
Sales Manager
Pars Cars
12.2021 - 08.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Store Manager
Drive Source 5.0
10.2020 - 12.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Sales Manager
American Car Center
06.2018 - 10.2020
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Education
Master of Arts - Marriage Family Therapy
Missionary Chapel And Seminary
Nashville Tennessee05.2011
Bachelor of Arts - Pastoral Counseling
Indiana Christian University
South Bend, IN05.2005
Bachelor of Arts - Criminal Justice
Florida State University
Tallahassee, FL05.2000
High School Diploma -
Miami Killian Senior High School
Miami, FL06.1997
Skills
- Sales Leadership
- Vendor relationship development
- Staff Leadership
- Brand Awareness
- Business Development
- Marketing
- Accounting and finance reporting
- People Management
- Store operations
- Account Management
- Finance and accounting
- Inventory Oversight
- Leadership Development
- Retail Inventory Management
- Inventory Control
- Sales Promotions
- Store Opening and Closing
- Goals and performance
Timeline
Store Director
American Freight
08.2023 - Current
Sales Manager
Pars Cars
12.2021 - 08.2023
Store Manager
Drive Source 5.0
10.2020 - 12.2021
Sales Manager
American Car Center
06.2018 - 10.2020
Master of Arts - Marriage Family Therapy
Missionary Chapel And Seminary
Bachelor of Arts - Pastoral Counseling
Indiana Christian University
Bachelor of Arts - Criminal Justice
Florida State University
High School Diploma -
Miami Killian Senior High School