Edgardo Monteclaro
San Diego,CA
Summary
Compassionate, dependable, and patient professional with strong communication and interpersonal skills. Experienced in working with people from diverse backgrounds while providing respectful, attentive support. Known for being responsible, reliable, and calm in challenging situations. Committed to creating a safe, positive environment and helping individuals maintain independence, dignity, and quality of life. Strong work ethic, dependable transportation, and comfortable following care plans, routines, and safety procedures.
Overview
13
13
years of professional experience
Work History
Driver
Roadie
SAN DIEGO
09.2025 - Current
- Delivered orders safely and on time using Roadie app
- Managed routes and multiple deliveries efficiently
- Communicated with customers on delivery updates
- Verified orders and completed proof of delivery
- Maintained professional service and safe driving
Business Owner
MyItttyBittyKickz
SAN DIEGO, CA
11.2020 - Current
- Expanded and managed a profitable business over four years, overseeing operations, staffing, financing, and sales.
- Developed innovative strategies that boosted sales and improved customer satisfaction.
- Crafted targeted marketing strategies to enhance brand visibility and engage customers effectively.
- Oversaw inventory management and product sourcing across diverse product lines.
Driver
Uber
03.2023 - 01.2025
- Delivered safe, timely, and professional passenger transportation
- Maintained consistently high passenger ratings through excellent service
- Communicated clearly with riders to confirm trips and address concerns
- Resolved passenger issues professionally to ensure a positive experience
- Followed traffic laws and safety procedures at all times
- Managed trips efficiently to meet scheduling and earnings goals
- Performed routine vehicle inspections and basic maintenance
Driver
Amazon
San Diego, California
02.2024 - 10.2024
- Executed high-volume package deliveries with precision and adherence to deadlines.
- Optimized delivery routes using Amazon Flex app for improved time management.
- Ensured reliable last-mile delivery by meticulously verifying package information.
- Prioritized safety, professionalism, and customer satisfaction in all delivery interactions.
Debt Relief Specialist
Elite Document Management
SAN DIEGO, CA
12.2019 - 11.2020
- Assisted clients in financial distress with tailored services such as debt relief and credit monitoring.
- Converted inbound and outbound calls into prospective clients through effective communication.
- Analyzed client financial situations to highlight program benefits accurately.
- Conducted prospecting calls, sent follow-up emails, and managed inbound inquiries efficiently.
- Utilized consultative sales techniques to present diverse financial products and services.
- Demonstrated empathy towards client financial challenges while proposing optimal solutions.
- Managed leads, appointments, and follow-ups effectively to meet monthly sales targets.
Business Loan Consultant
Reliant Funding
SAN DIEGO, CA
02.2018 - 09.2019
- Interfaced with small to medium-sized business owners to identify industry-specific opportunities.
- Provided efficient access to capital and equipment lending with tailored repayment plans.
- Facilitated lending transactions by reviewing documentation and qualifying borrowers for timely funding.
- Renegotiated payment options while adhering to lender requirements and guidelines.
- Maintained average of 100 outbound marketing calls daily to generate qualified leads.
- Overcame objections, creating urgency for borrowers while educating them on available products.
- Collaborated closely with underwriting to ensure smooth closing processes for all transactions.
Debt Negotiator
Accredited Debt Relief
SAN DIEGO, CA
02.2015 - 12.2017
- Assisted consumers in managing unsecured debts through tailored solutions like hardship programs and debt consolidation.
- Sourced prospects effectively, converting leads into clients via cold calling and referrals.
- Developed customized debt resolution plans based on individual budgets and timelines.
- Conducted thorough needs analysis to gather income documentation and address client objections.
- Created actionable plans for clients to manage debts according to income and specific goals.
- Focused on reducing monthly payments while ensuring clients' financial stability.
- Onboarded potential clients into debt solutions by overcoming objections strategically.
Account Executive
Homes.com
SAN DIEGO, CA
08.2013 - 01.2015
- Maintained a high volume of outbound calls prospecting to Real Estate professionals, selling an online marketing tool that helped in creating brand awareness to generate more traffic, better conversion, and optimization to help generate more revenue to the client.
- Identified new business opportunities by seeking out new prospects through cold-calling in an assigned territory from our current database of Real Estate agents, utilized the internet to reach out to other real estate agents to add to my marketing list.
- Identified the client's needs through a consultative sales approach, pre-qualifying, asking open ended questions. Guided the client through the sales process.
- Recommended services and additional add on services based on what they are currently using and what will benefit them to help increase their ROI (return of investment).
- Conducted live product demonstrations of our marketing tool using JoinMe, via screen sharing.
- Provided outstanding customer service throughout the entire process, addressing their concerns and questions, and maintaining a close relationship and follow up post close to ensure satisfaction of our services.
Skills
- Customer relationship management
- Consultative selling
- Lead generation
- Problem solving
- Effective communication
- Relationship building
- Territory management
- Strategy implementation
- Client engagement
- Interpersonal skills
- Team collaboration
- Time management
- Strategic planning
Timeline
Driver
Roadie
09.2025 - Current
Driver
Amazon
02.2024 - 10.2024
Driver
Uber
03.2023 - 01.2025
Business Owner
MyItttyBittyKickz
11.2020 - Current
Debt Relief Specialist
Elite Document Management
12.2019 - 11.2020
Business Loan Consultant
Reliant Funding
02.2018 - 09.2019
Debt Negotiator
Accredited Debt Relief
02.2015 - 12.2017
Account Executive
Homes.com
08.2013 - 01.2015