Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANTONAE GORE

Sacramento,CA

Summary

Dedicated and dependable administrative professional with strong experience in data entry, customer service, and healthcare support. Recognized for excellent communication, attention to detail, and ability to maintain high accuracy in high volume environments. Strong ability to communicate professionally with patients, providers, and insurance companies while

maintaining accuracy, confidentiality, and compliance with HIPAA regulations.

Overview

9
9
years of professional experience

Work History

Front Desk Receptionist

Osita Health Clinic
San Leandro, CA
07.2025 - 12.2025
  • Managed patient check-ins and appointments using electronic health record systems.
  • Verifying insurance coverage and obtaining prior authorizations when needed.
  • Collecting copayments and processing patient payments.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Data Entry Representative

Health Net
Sacramento, CA
08.2022 - 12.2024
  • Entered and updated beneficiary information accurately.
  • Maintained HIPAA compliance and confidentiality.
  • Verified data accuracy and corrected errors.
  • Collaborated with team members to support quality care and services.

Call Center Representative

Faneuil
Sacramento, CA
01.2017 - 04.2021
  • Assisted customers with health coverage enrollment and account access.
  • Explained benefits, billing, and payment procedures.
  • Documented customer interactions accurately and professionally.
  • Maintained high customer satisfaction and productivity metrics.

Education

Medical Administrative Assistant Certificate Program - undefined

Carrington College
01.2026

Skills

  • Appointment Scheduling
  • Data Entry & Record Management
  • Electronic Medical Records (EMR/EHR)
  • Medical Terminology
  • HIPAA Compliance & Confidentiality
  • Microsoft Word, Excel & Outlook
  • Customer Service
  • Call center operations
  • Insurance Verification
  • Front Desk Operations
  • Problem Solving
  • Document management

Timeline

Front Desk Receptionist

Osita Health Clinic
07.2025 - 12.2025

Data Entry Representative

Health Net
08.2022 - 12.2024

Call Center Representative

Faneuil
01.2017 - 04.2021

Medical Administrative Assistant Certificate Program - undefined

Carrington College