Antonio Harris
Buffalo,NY
Summary
Dynamic and results-driven professional with extensive experience in customer service and teamwork at McDonald’s. Proven ability to enhance operational efficiency and maintain high standards of cleanliness. Skilled in multitasking and time management, consistently delivering exceptional service and training new staff to uphold quality standards.
Overview
8
8
years of professional experience
Work History
Crew Member
McDonald’s
Tonawanda, NY
07.2022 - Current
- Provided exceptional customer service during peak hours, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, adhering to safety and hygiene standards.
- Assisted in training new crew members on operational procedures and service techniques.
- Maintained cleanliness and organization of workstations, contributing to a positive dining environment.
Cook
KFC
03.2022 - 06.2022
- Prepared high-quality menu items following KFC recipes and standards.
- Maintained cleanliness and organization in kitchen and food prep areas.
- Operated kitchen equipment safely and efficiently to meet production demands.
- Assisted in training new staff on food preparation techniques and safety protocols.
Environmental Services Housekeeper
Roswell Park Cancer Institute
Buffalo, NY
04.2021 - 03.2022
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Utilized specialized cleaning equipment and chemicals safely and effectively.
- Collaborated with healthcare staff to ensure efficient room turnover between patient admissions.
- Monitored inventory levels of cleaning supplies, reporting shortages as needed.
Package Handler
Amazon Warehouse
Tonawanda, NY
07.2021 - 11.2021
- Sorted packages efficiently for timely distribution to delivery routes.
- Operated material handling equipment safely and effectively to streamline operations.
- Collaborated with team members to maintain high productivity levels during peak hours.
- Conducted quality checks on incoming shipments to ensure accuracy and compliance.
Dietary Aide
Elderwood at Cheektowaga
Buffalo, NY
04.2019 - 04.2021
- Assisted in meal preparation and serving to ensure dietary compliance and resident satisfaction.
- Maintained cleanliness of dining areas and kitchen equipment following health and safety regulations.
- Collaborated with nursing staff to accommodate residents' dietary restrictions and preferences.
- Delivered food trays efficiently, ensuring timely service for all residents during meal times.
Dietary Aide
Williamsville Suburban Safire Nursing Home
Williamsville, NY
03.2018 - 04.2019
- Provided exceptional customer service during peak hours, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, adhering to safety and hygiene standards.
- Assisted in training new crew members on operational procedures and service techniques.
- Maintained cleanliness and organization of workstations, contributing to a positive dining environment.
Education
High School Diploma -
Emerson School of Hospitality
Buffalo, NY06.2016
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Timeline
Crew Member
McDonald’s
07.2022 - Current
Cook
KFC
03.2022 - 06.2022
Package Handler
Amazon Warehouse
07.2021 - 11.2021
Environmental Services Housekeeper
Roswell Park Cancer Institute
04.2021 - 03.2022
Dietary Aide
Elderwood at Cheektowaga
04.2019 - 04.2021
Dietary Aide
Williamsville Suburban Safire Nursing Home
03.2018 - 04.2019
High School Diploma -
Emerson School of Hospitality