Antonio Moran
744 W Corregidor St B Compton,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Prudential Overall Supply
Commerce, CA
06.2019 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong customer relationships to encourage repeat business.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong relationships with customers by providing personalized assistance and support.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Worked with fellow sales team members to achieve group targets.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Followed safety procedures and attended safety meetings.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Driver/Fleet Operations Manager
FDS Delivery (Amazon)
Hawthorne, CA
07.2014 - 06.2019
- Delivered goods and services to customers on time and in excellent condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Documented daily mileage, gas, and other data.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
- Performed emergency roadside repairs such as changing tires or jump starting batteries when needed.
- Identified issues with work vehicles and put in maintenance requests with shop department.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Cook
Panda Express Restaurant
Compton, CA
01.2010 - 06.2014
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Adhered to food safety standards when storing and preparing foods.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Education
High School Diploma -
Cesar Chavez High School
Compton, CA06-2008
Skills
- Route Management
- Customer Service
- Problem-Solving Abilities
- Customer Relations
- High-Energy Attitude
- Lockout and Tagout Procedures
- Workplace Safety
- Sales
Certification
- Class A Drivers License
- TWIC Card
- PACE driver Ceritified
Languages
English
Professional
Spanish
Professional
Timeline
Customer Service Representative
Prudential Overall Supply
06.2019 - Current
Driver/Fleet Operations Manager
FDS Delivery (Amazon)
07.2014 - 06.2019
Cook
Panda Express Restaurant
01.2010 - 06.2014
High School Diploma -
Cesar Chavez High School
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