Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antonio Rodriguez

Milwaukee,WI

Summary

Proactive Guest Service Representative and Sales Associate with diverse experience in guest relations, payment processing, and issue resolution. Skilled in building and maintaining pallets, cheese production, and inventory management. Offering strong problem-solving abilities and a commitment to quality and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Guest Service Representative

Fiserv Forum
Milwaukee, WI
10.2023 - Current

Assisted guests with reservation modifications, resolving any issues promptly and professionally.

Handled payment transactions accurately, maintaining proper cash handling procedures at all times.

Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.

Developed strong rapport with returning guests to foster loyalty and repeat business.

Building Pallets

Logical & Packaging Logistic
Milwaukee, WI
08.2021 - 08.2022

Constructing pallets to customers specifications using hand tools saws and nail guns.

Dissembling and repairing taking apart and fixing wooden pallets, crates and boxes for reuse sorting and stacking, arranging pallets based on customers requirements,

Maintaining a clean workspace, keeping the work area clean,

inspecting checking wood products for quality conformance

Cheese Production Specialist

Master Gallery Foods Inc
Milwaukee, WI
03.2020 - 06.2022
  • Kept production schedules on track by consistently meeting deadlines and prioritizing urgent orders when necessary.

Delivered quality products with effective use of control procedures and good inspection skills.

Collaborated with engineers to refine product designs, resulting in smoother manufacturing processes and higher-quality end products.

Maintained equipment in good working order by checking settings and operation, troubleshooting problems and completing basic repairs. provide bulk cheese to production lines, lifting 40Ibs to 60Ibs inspect product for quality contral before using in production operate all automated and manual equipment maintain inventory of cheese with RF scanner

Sales Associate

AutoZone
Milwaukee, WI
07.2017 - 02.2020

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Built relationships with customers to encourage repeat business.

Managed returns, exchanges and refunds in accordance with store policy.

Education

South Division High School
Milwaukee, WI

Skills

  • Customer Service
  • Ability to work well with teams
  • Guest accommodations
  • Ability to think quickly and successfully handle difficult situations

Timeline

Guest Service Representative

Fiserv Forum
10.2023 - Current

Building Pallets

Logical & Packaging Logistic
08.2021 - 08.2022

Cheese Production Specialist

Master Gallery Foods Inc
03.2020 - 06.2022

Sales Associate

AutoZone
07.2017 - 02.2020

South Division High School
Antonio Rodriguez