Antonio Villarreal
Summary
Highly driven and a Ray Kroc Award receipient General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
26
26
years of professional experience
2004
2004
years of post-secondary education
1
1
Certification
Work History
General Manager
MKV Enterprises
Pantego
10.2011 - 02.2026
- Directed daily operations to ensure efficiency and adherence to company standards.
- Managed team performance through regular feedback and coaching sessions.
- Developed and implemented strategic plans for business growth and market expansion.
- Analyzed market trends to inform decision-making and drive competitive advantage.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Ensured compliance with local health department regulations regarding food safety standards.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Restaurant Manager
McDonald’s Baibrook
Dallas
03.2003 - 09.2011
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored staff on McDonald's service standards and procedures.
- Managed inventory levels to maintain product availability and minimize waste.
Team Member
McDonald’s Baibrook
Dallas
05.2000 - 02.2003
- Delivered exceptional customer service in a fast-paced environment.
- Prepared and served food items according to company standards.
- Maintained cleanliness and organization of workstations and dining areas.
Education
Newman Smith
Carrollton, TXSome College (No Degree) -
Brookhaven College
Dallas, TXRestaurant Management -
Hamburger University
08.2015 - 08.2015
Skills
- Budget management
- Market analysis
- Compliance oversight
- Team leadership
- Employee training
- Effective communication
- Conflict resolution
- Decision making
- Profit and loss accountability
- Labor cost controls
- Efficient multi-tasker
- Staff development
- Goal setting
- Time management
- Employee scheduling
- Networking
- Customer retention
- Administrative skills
Certification
- Hamburger University -2015
- Ray Kroc Award receipient -2021
Languages
English
Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Restaurant Management -
Hamburger University
08.2015 - 08.2015
General Manager
MKV Enterprises
10.2011 - 02.2026
Restaurant Manager
McDonald’s Baibrook
03.2003 - 09.2011
Team Member
McDonald’s Baibrook
05.2000 - 02.2003
Newman Smith
Some College (No Degree) -
Brookhaven College